https://community.bt.com/t5/Archive-Staging/Can-I-decline-new-BT-Smart-Hub-2-while-upgrading-speed-to-full/m-p/2067356#M1201619 <P>if you are upgrading to FTTP you need a WAN port of the SH2 and if you were on FTTC then your SH2 does not have the required WAN port so need new SH2</P> Sun, 05 Jul 2020 10:43:02 GMT imjolly 2020-07-05T10:43:02Z https://community.bt.com/t5/Archive-Staging/Can-I-decline-new-BT-Smart-Hub-2-while-upgrading-speed-to-full/m-p/2067352#M1201618 <P>I'm looking to upgrade to full fibre as with everyone home the package I have isn't enough. &nbsp;Part of the upgrade includes a new Smart Hub 2 that's free except for £9.99 posting and packing. &nbsp;I already have a Smart Hub 2 so it seems like a waste to change that. &nbsp;I can't get a hold of BT to decline the Hub. &nbsp;Is there anything else I can do other than pay the 9.99 and go the hassle of shipping one of the routers back?</P> Sun, 05 Jul 2020 10:31:25 GMT https://community.bt.com/t5/Archive-Staging/Can-I-decline-new-BT-Smart-Hub-2-while-upgrading-speed-to-full/m-p/2067352#M1201618 SBUK1998 2020-07-05T10:31:25Z https://community.bt.com/t5/Archive-Staging/Can-I-decline-new-BT-Smart-Hub-2-while-upgrading-speed-to-full/m-p/2067356#M1201619 <P>if you are upgrading to FTTP you need a WAN port of the SH2 and if you were on FTTC then your SH2 does not have the required WAN port so need new SH2</P> Sun, 05 Jul 2020 10:43:02 GMT https://community.bt.com/t5/Archive-Staging/Can-I-decline-new-BT-Smart-Hub-2-while-upgrading-speed-to-full/m-p/2067356#M1201619 imjolly 2020-07-05T10:43:02Z