Speed Issues

sheridanburill — Fri, 10 Jul 2020 09:36:41 GMT

Hello all

Wonder if anyone can help with a really curious issue I have. I am getting nowhere with BT support

Many sites I try to download files from cap the speed at 500 - 600 kbps and I should get 5 times that amount. These sites are commercial sites with proper hosting etc

Typically the sites seem to be hosted in USA/Canada - here are the full symptons

If a site proves itself to be slow it is slow whatever day or time or day I connect and downloading is always at a fixed rate of between 500-600kbps. The site never speeds up even if I try weeks later. I have contacted Webmaster of said sites and confirmed they do not limit speed themselves.
I can ask any friend to simultaneously download from the same site as me and he will get close to his full speed and I will get only 500-600mbps - at exactly the same time. This test is repeatable any time of day. I can also remote desktop to my work pc and see it for myself by downloading on both PCs simultaneously
Speed Tests to UK servers are always fine (Including BTs own test)
Speed Tests to servers abroad generally but not always show very slow speeds. An example is Turnkey internet which has test file downloads - when I download from this site I always get 500 to 600 kbps - which is exactly the symptons I suffer on many sites ?
Another speed test site in the states allows me to test download speed and then compare my speed with other BT users - even though I have fibre I am much slower than the vast majority of BT users (In bottom 12 %)
The problem occurs whatever browser I use
I have obviously tried all the obvious switched off firewall, reset router. I'm hard wired in etc etc

Can anyone help please ?

Re: Speed Issues

imjolly — Fri, 10 Jul 2020 10:25:23 GMT

have you updated the drivers for your network card from manufacturers website and not rely on windows update

This topic

Speed Issues

Re: Speed Issues