https://community.bt.com/t5/Archive-Staging/Noisy-line-problems/m-p/2072365#M1202411 <P>I have a long-standing fault (many line drops) not cleared up after two site visits in which all local joints have been re-terminated.&nbsp; Before reporting it a third time, probably as a landline fault, can someone answer a question?</P><P>While the fault condition persists, the line reconnects at lower speeds.&nbsp; Downstream speed (as indicated by the HomeHub 5) is cut to about 80% of normal but Upstream can go down as low as 5% of normal speed.&nbsp; Does this mean the noise originates at the exchange or cabinet end, where upstream signal is at its weakest?</P><P>&nbsp;</P> Fri, 17 Jul 2020 23:17:18 GMT jim789 2020-07-17T23:17:18Z https://community.bt.com/t5/Archive-Staging/Noisy-line-problems/m-p/2072365#M1202411 <P>I have a long-standing fault (many line drops) not cleared up after two site visits in which all local joints have been re-terminated.&nbsp; Before reporting it a third time, probably as a landline fault, can someone answer a question?</P><P>While the fault condition persists, the line reconnects at lower speeds.&nbsp; Downstream speed (as indicated by the HomeHub 5) is cut to about 80% of normal but Upstream can go down as low as 5% of normal speed.&nbsp; Does this mean the noise originates at the exchange or cabinet end, where upstream signal is at its weakest?</P><P>&nbsp;</P> Fri, 17 Jul 2020 23:17:18 GMT https://community.bt.com/t5/Archive-Staging/Noisy-line-problems/m-p/2072365#M1202411 jim789 2020-07-17T23:17:18Z https://community.bt.com/t5/Archive-Staging/Noisy-line-problems/m-p/2072620#M1202412 <P>No, there's no correlation between the two.</P> Sat, 18 Jul 2020 17:00:08 GMT https://community.bt.com/t5/Archive-Staging/Noisy-line-problems/m-p/2072620#M1202412 pippincp 2020-07-18T17:00:08Z