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Random dropping internet for some devices

hydre — Mon, 20 Jul 2020 08:52:54 GMT

I have 6 devices hooked up to my older BT router. Just about every day, and more than once per day, one or more of my devices will be disconnected - random devices - I cannot re-establish connection without rebooting my router and sometimes more than 1 reboot. Everything worked fine until about a month ago. I don't understand what is causing the problem and it's very very frustrating.

Re: Random dropping internet for some devices

imjolly — Mon, 20 Jul 2020 09:21:09 GMT

you need to try and avoid constant rebooting of the hub as that will have a detrimental affect on your connection speed. is it just wifi devices or also devices connected with ethernet?

have you tried 1 factory reset of hub by pressing recessed button on back and holding 20/30 secs until lights flash?

Re: Random dropping internet for some devices

hydre — Mon, 20 Jul 2020 10:04:47 GMT

Thanks - I've tried the factory reset and all looks good - at the moment. It's a home hub 5 router. I'll wait and see if the problem recurs.

Re: Random dropping internet for some devices

hydre — Mon, 20 Jul 2020 10:05:53 GMT

All my devices are wifi