This topic

BT exchange upgrade to fibre

Mariagcabal — Tue, 21 Jul 2020 15:06:59 GMT

I am looking at buying a house in the countryside but work from home often. As I work in IT and have children I need to have good internet connection.

However when looking at properties and checking the Broadband checker on the BT Wholesale website I receive the following message:

Your address has been successfully matched; however we cannot determine ADSL availability at this address.

The current owners do have phone lines. Could some one please tell me what this means in terms of internet connection and how easy and how to have this upgraded (if poss)? A house a few yards and across the road does have fibre.

Re: BT exchange upgrade to fibre

Keith_Beddoe — Tue, 21 Jul 2020 15:08:56 GMT

@Mariagcabal

Do the current owners get their Internet service from BT Retail?

Re: BT exchange upgrade to fibre

licquorice — Tue, 21 Jul 2020 15:09:18 GMT

Did you use this checker? https://www.broadbandchecker.btwholesale.com/#/ADSL iif the current owners have a BT line, enter their phone number and that will give the most accurate result.

Re: BT exchange upgrade to fibre

imjolly — Tue, 21 Jul 2020 15:10:17 GMT

Did you try this link with phone number if you know existing number of property to failing that the address

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: BT exchange upgrade to fibre

iniltous — Tue, 21 Jul 2020 15:20:50 GMT

If it’s a property you are considering, why not ask the current occupant what broadband speeds they get ?

Re: BT exchange upgrade to fibre

Mariagcabal — Tue, 21 Jul 2020 15:42:47 GMT

I have gone to the Ofcom broadband checker and it's poor internet connection is some parts of the area I am looking at. What is the process of having an exchange cabinet upgraded/ or an existing one extended to cover an additional house.

Thanks!

Re: BT exchange upgrade to fibre

Mariagcabal — Tue, 21 Jul 2020 15:44:16 GMT

About asking the owners, they are very elderly people moving to a nursing home so I don't know if they would have broadband at all. Doubt they would.

Re: BT exchange upgrade to fibre

licquorice — Tue, 21 Jul 2020 15:55:32 GMT

@Mariagcabal wrote:

Hi

I have gone to the Ofcom broadband checker and it's poor internet connection is some parts of the area I am looking at. What is the process of having an exchange cabinet upgraded/ or an existing one extended to cover an additional house.

Thanks!

Try the checker posted earlier, use a full address not postcode. There is no extension/upgrade process for an individual house. The checker shows what is available and that will be all there is unless Openreach have plans for the area.

Re: BT exchange upgrade to fibre

Mariagcabal — Wed, 22 Jul 2020 09:03:44 GMT

I managed to get the UPRN for the property and use the checker. THese are the results. COuld someone please enlighten me?

THanks!

Re: BT exchange upgrade to fibre

pippincp — Wed, 22 Jul 2020 09:27:29 GMT

Then expect a very slow ADSL connection. Or you should have used the address checker as previously advised.

Re: BT exchange upgrade to fibre

Mariagcabal — Wed, 22 Jul 2020 09:35:35 GMT

i did check the address with the uprn for the property in question. The screenshot about an upgrade in 2017 is for a different postcode up there road so won’t impact me.

4g reception is ok so maybe 4g home hubs are needed if we’re to get that house

Re: BT exchange upgrade to fibre

pippincp — Wed, 22 Jul 2020 09:43:24 GMT

The postcode is based on the site of the cabinet. Possibly a best guess. You don't need a UPRN for an address check.

Re: BT exchange upgrade to fibre

Carlusha — Wed, 22 Jul 2020 09:44:01 GMT

@Mariagcabalwrote:
4g reception is ok so maybe 4g home hubs are needed if we’re to get that house

The 4g hubs are not unlimited (as far as I know) and with kids and your working from home, I think not.

Re: BT exchange upgrade to fibre

iniltous — Wed, 22 Jul 2020 09:45:29 GMT

The fact that FTTPod ( fibre to the premises on demand ) suggests that your ‘cab’ is fibre enabled but you are too far away from it to benefit , hence only being offered ADSL , and presumably you are quite some way away from the exchange given the speed prediction.
Depending on how deep your pockets are, and by using another ISP that offers FTTPod ( BT Consumer don’t offer that particular OR product ) you could explore that , but estimates of 20-30K are not uncommon.
If it’s only a property under consideration and faster broadband essential, then perhaps it’s not the property for you.