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New FTTP installation today but TP link VR 400 slowing download speeds

Karl99r — Thu, 23 Jul 2020 13:22:12 GMT

Hi All

Following some good advice from Keith on this forum some time ago I junked my troublesome Home Hub and bought a VR400 to use on our FTTC connection. For the money, it's been nothing short of brilliant.

Today after weeks of the usual BT delays we had fibre installed into our home. The engineer set it up on a HH that I keep spare and all was OK at around 250Mbs.

Once he had gone I reconnected my VR400 and it took 2 minutes to change the setup to suit the FTTP.

The problem is that the best download speed I can achieve is about 85Mbs and it's unstable.

I've spent the whole morning fiddling around and the only setting i found that was mentioned in another post was the VLAN tag which was disabled. I enabled that and set it to 101 but then it wont connect at all so I disabled it again.

I've begrudgingly admitted defeat for now and installed the new Smart Hub 2 but the inability to separate the wifi channels causes me some issues, though it'll have to do for now.

What I really want is my trusty VR400 up and running again - does anyone have any ideas please.

Thanks

Karl

Re: New FTTP installation today but TP link VR 400 slowing download speeds

pippincp — Thu, 23 Jul 2020 13:28:53 GMT

Have you checked the TP-link site for any firmware upgrade? Failing that I'm sure you'll get assistance here. https://community.tp-link.com/en

Re: New FTTP installation today but TP link VR 400 slowing download speeds

Karl99r — Thu, 23 Jul 2020 13:37:31 GMT

That's a good point - I'll take a look thanks..should have been so easy!

Re: New FTTP installation today but TP link VR 400 slowing download speeds

licquorice — Thu, 23 Jul 2020 13:42:33 GMT

The VR400 is quite old now and probably can't cope with higher speeds.

Re: New FTTP installation today but TP link VR 400 slowing download speeds

DavidCo — Thu, 23 Jul 2020 14:05:10 GMT

VR400 - 100/60

Re: New FTTP installation today but TP link VR 400 slowing download speeds

Karl99r — Thu, 23 Jul 2020 14:05:32 GMT

Suspect you may be right. I upgraded the firmware but still no better. It's a shame as it's been so much better than the HH's I've had before.

Re: New FTTP installation today but TP link VR 400 slowing download speeds

Karl99r — Thu, 23 Jul 2020 14:35:52 GMT

I guess it's time for the same question I asked 2 years ago that Keith answered! Can anyone recommend a favoured router from the huge choice that works well with BT FTTH that would replace the trusty VR400 and allow the full 300Mbs download speed?

Thanks in anticipation 🙂

Re: New FTTP installation today but TP link VR 400 slowing download speeds

DavidCo — Thu, 23 Jul 2020 15:17:00 GMT

TP-Link is limited to only one.

https://www.tp-link.com/uk/home-networking/dsl-modem-router/archer-vr2100/

Giving 350/60

I do not have any experience of this one.

Re: New FTTP installation today but TP link VR 400 slowing download speeds

licquorice — Thu, 23 Jul 2020 15:24:41 GMT

The OP doesn't need a modem/router, just a router as he has FTTP. The 350 refers to VDSL profile 35B not internal throughput.

Re: New FTTP installation today but TP link VR 400 slowing download speeds

mabuk — Fri, 24 Jul 2020 09:40:03 GMT

"TP-LINK Archer AX10 Next-Gen WiFi 6 AX1500 Mbps Gigabit Dual Band Wireless Cable Router, 8 Gigabit LAN Ports, Ideal for Gaming Xbox/PS4/Steam and 4K" £79.99