https://community.bt.com/t5/Archive-Staging/Fibre-upgrade-promised-speed-not-delivered/m-p/2074716#M1202709 <P>Hi - On 8-June I spoke with BT as I got a letter saying today is my switch over day to fibre broadband. Speed on 8-June was 9.7 mbps and was told it would be 3 times faster. Just checked today after upgrade and it is only 10.3. Anyone else been promised speeds that have not been delivered?</P> Fri, 24 Jul 2020 10:46:27 GMT FrustratedRoger 2020-07-24T10:46:27Z https://community.bt.com/t5/Archive-Staging/Fibre-upgrade-promised-speed-not-delivered/m-p/2074716#M1202709 <P>Hi - On 8-June I spoke with BT as I got a letter saying today is my switch over day to fibre broadband. Speed on 8-June was 9.7 mbps and was told it would be 3 times faster. Just checked today after upgrade and it is only 10.3. Anyone else been promised speeds that have not been delivered?</P> Fri, 24 Jul 2020 10:46:27 GMT https://community.bt.com/t5/Archive-Staging/Fibre-upgrade-promised-speed-not-delivered/m-p/2074716#M1202709 FrustratedRoger 2020-07-24T10:46:27Z https://community.bt.com/t5/Archive-Staging/Fibre-upgrade-promised-speed-not-delivered/m-p/2074758#M1202710 <P>Enter your phone number <A href="https://www.broadbandchecker.btwholesale.com/#/ADSL" target="_self">HERE</A> and post back the result. Remove pnone number before posting.</P><P>To gives an idea of how your line is performing post the hub connection stats from&nbsp; Advanced settings/technical log/information.</P><P>Make sure there's no noise on your line 17070 option 2 best with corded phone.</P> Fri, 24 Jul 2020 11:37:27 GMT https://community.bt.com/t5/Archive-Staging/Fibre-upgrade-promised-speed-not-delivered/m-p/2074758#M1202710 pippincp 2020-07-24T11:37:27Z https://community.bt.com/t5/Archive-Staging/Fibre-upgrade-promised-speed-not-delivered/m-p/2074983#M1202711 <P>Here are the results (phone number excluded)</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BT Line Speed Summary 25-Jul-2020.PNG" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/67287i09CC05D070DFB836/image-size/large?v=v2&amp;px=999" role="button" title="BT Line Speed Summary 25-Jul-2020.PNG" alt="BT Line Speed Summary 25-Jul-2020.PNG" /></span></P> Sat, 25 Jul 2020 08:00:20 GMT https://community.bt.com/t5/Archive-Staging/Fibre-upgrade-promised-speed-not-delivered/m-p/2074983#M1202711 FrustratedRoger 2020-07-25T08:00:20Z