https://community.bt.com/t5/Archive-Staging/Engineer-Appointment/m-p/2076240#M1202909 <P>Did you give a contact number ?, if an appointment is made , it’s expected that the engineer calls to let you know they are on their way.<BR />What is the nature of the fault, is your line as well as broadband not working ?, depending on what the problem is, visiting your home may be pointless&nbsp;</P> Tue, 28 Jul 2020 12:39:32 GMT iniltous 2020-07-28T12:39:32Z https://community.bt.com/t5/Archive-Staging/Engineer-Appointment/m-p/2076237#M1202908 <P>I have had an ongoing issue with no broadband for a week. I have an engineer booked for yesterday and my BT app says engineer visit complete but I still don’t have any broadband and when I ring they can’t tell</P><P>me what the engineer has done or not done? so further appointment for this morning again my BT app says engineer visit complete but I still don’t have broadband and I have had no contact from engineer on either day? Help please what does Visit Complete actually mean</P> Tue, 28 Jul 2020 12:33:16 GMT https://community.bt.com/t5/Archive-Staging/Engineer-Appointment/m-p/2076237#M1202908 colin1584 2020-07-28T12:33:16Z https://community.bt.com/t5/Archive-Staging/Engineer-Appointment/m-p/2076240#M1202909 <P>Did you give a contact number ?, if an appointment is made , it’s expected that the engineer calls to let you know they are on their way.<BR />What is the nature of the fault, is your line as well as broadband not working ?, depending on what the problem is, visiting your home may be pointless&nbsp;</P> Tue, 28 Jul 2020 12:39:32 GMT https://community.bt.com/t5/Archive-Staging/Engineer-Appointment/m-p/2076240#M1202909 iniltous 2020-07-28T12:39:32Z