https://community.bt.com/t5/Archive-Staging/HH4-Broadband-Drop-out-keeps-happening-IPC-Command/m-p/2076522#M1202937 <P>Hi, Can anyone help please ?</P><P>My BT Home Hub 4 keeps rebooting and I managed to get the log after the last report (see below).</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="angie2601_1-1596015319331.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/67390iDCA0E19B73E48BFB/image-size/medium?v=v2&amp;px=400" role="button" title="angie2601_1-1596015319331.png" alt="angie2601_1-1596015319331.png" /></span></P><P>The reboot didn't occur until an hour later.</P><P><SPAN>Looking at previous posts the message after there is disruption to the connection.&nbsp;</SPAN></P><P>There is no known interference at the time (lights, microwaves etc) and the line is clear, so I don't know why it is happening.</P><P>Unusually it has occurred on a Wednesday every two weeks but at different times.</P><P>Not sure what to do - Is it a general problem, Do I need to replace the hub ?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="angie2601_0-1596015210754.png" style="width: 602px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/67389i59FCB1A364A7D5F5/image-size/large?v=v2&amp;px=999" role="button" title="angie2601_0-1596015210754.png" alt="angie2601_0-1596015210754.png" /></span></P><P>&nbsp;</P> Wed, 29 Jul 2020 09:37:07 GMT angie2601 2020-07-29T09:37:07Z https://community.bt.com/t5/Archive-Staging/HH4-Broadband-Drop-out-keeps-happening-IPC-Command/m-p/2076522#M1202937 <P>Hi, Can anyone help please ?</P><P>My BT Home Hub 4 keeps rebooting and I managed to get the log after the last report (see below).</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="angie2601_1-1596015319331.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/67390iDCA0E19B73E48BFB/image-size/medium?v=v2&amp;px=400" role="button" title="angie2601_1-1596015319331.png" alt="angie2601_1-1596015319331.png" /></span></P><P>The reboot didn't occur until an hour later.</P><P><SPAN>Looking at previous posts the message after there is disruption to the connection.&nbsp;</SPAN></P><P>There is no known interference at the time (lights, microwaves etc) and the line is clear, so I don't know why it is happening.</P><P>Unusually it has occurred on a Wednesday every two weeks but at different times.</P><P>Not sure what to do - Is it a general problem, Do I need to replace the hub ?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="angie2601_0-1596015210754.png" style="width: 602px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/67389i59FCB1A364A7D5F5/image-size/large?v=v2&amp;px=999" role="button" title="angie2601_0-1596015210754.png" alt="angie2601_0-1596015210754.png" /></span></P><P>&nbsp;</P> Wed, 29 Jul 2020 09:37:07 GMT https://community.bt.com/t5/Archive-Staging/HH4-Broadband-Drop-out-keeps-happening-IPC-Command/m-p/2076522#M1202937 angie2601 2020-07-29T09:37:07Z