This topic

Ordered FTTP - what speeds should I be getting....

ihassan1 — Fri, 31 Jul 2020 10:53:27 GMT

Ordered FTTP - what speeds should I be getting...

I have ordered Full Fibre - 300mbps guaranteed 150mbps DL (Not sure about UL tbh not concerned about that)

Does any one know UL on Full Fibre - 300mbps ?

What speeds should I be getting:

1. On hardwired ethernet to a Win 10 PC

2. Wireless from BT SH2 + Whole Home Wifi (2 x Discs)

Currently I am on 79.99 DL and 20 UL - ethernet I get between 61-74 DL and always 18 UL - the BT Green box is 4 doors down too 🙂

BT SH2 Wifi I get between 18-29DL and always 18UL

Any reason why I get such low speeds on BT ST2 when I right next to like half a metre away?

I've had 3 Open Reach engineers vist me and 1 Cube engineer visit me last 9 days - all said everything is fine. Not sure why am getting such low speeds on Wifi. Bit alarmed if i get such low speeds on wifi when i go to FTTP 300mbps. Will i get good wifi speed on FTTP 300mbps?

Thanks

Re: Ordered FTTP - what speeds should I be getting....

converse420 — Fri, 31 Jul 2020 14:31:23 GMT

With Full Fibre I would be surprised if you don't get the headline speeds (or very near), as Fibre is not subject to the variability that is expired by FTTC due to distance between your router and the green roadside cabinet.

I have have the Fibre 300 service (300Mbps down /50 Mbps up). I usually get about 305 down and 52 up.

Obviously as you are hard via ethernet you need to have a Gig Ethernet port on your computer to exceed 100Mbps

Re: Ordered FTTP - what speeds should I be getting....

iniltous — Fri, 31 Jul 2020 14:43:40 GMT

As you have already noticed , wired speed and WiFi speeds are not the same, even if you are close to the router , distance isn’t the only thing that affects WiFi, so unfortunately even if you get a big increase in wired speeds , if the same doesn’t happen with WiFi, you may need to do some investigation, no provider guarantees WiFi speed , too many variables

Re: Ordered FTTP - what speeds should I be getting....

ihassan1 — Fri, 31 Jul 2020 14:48:17 GMT

@iniltous I totally understand.

But when I used a 3rd party Router or 3rd Part Mesh system i get close the 79.99mbps on the DL on WIfi hmm....

I currently have BT SH2

Re: Ordered FTTP - what speeds should I be getting....

ihassan1 — Fri, 31 Jul 2020 14:50:00 GMT

@converse420

Thanks I understand this too

I believe i do have a Gig Ethernet port - i believe most pc's have them? Is there any way to find out for sure?

FTTP seems awesome tbh

Re: Ordered FTTP - what speeds should I be getting....

converse420 — Sat, 01 Aug 2020 13:35:19 GMT

Not sure if your pc is windows or Mac, but you can see your connected speed via control panel/settings in both

Re: Ordered FTTP - what speeds should I be getting....

ihassan1 — Sat, 01 Aug 2020 15:27:42 GMT

@converse420

Am a PC user I get good speeds via ethernet... But wifi I dnt get low low speed 33DL

I've tried am thethe wifi channels no difference there's only 3 free channels

Re: Ordered FTTP - what speeds should I be getting....

ihassan1 — Sat, 01 Aug 2020 16:32:15 GMT

@converse420
I have check my desktop PC has a 1gigabit LAN Ethernet port sweeet

ANy reason on any wifi device even if its the only one right by router say less than 1m away still get 18-26mbps DL on a 79.99mpbs DL BT Fibre?

I find that strange

Re: Ordered FTTP - what speeds should I be getting....

converse420 — Sat, 01 Aug 2020 17:09:36 GMT

Firstly, browse to 192.168.1.254 and look at the WAN link speed in the Broadband Status screen (it should be 1000 Mbps, but may sometime report 100 if there is a. cable/connectivity issue). Beyond that, Wifi speed is always a bit of a lottery due to interference etc. You could also look at the Wifi settings on your router to see if your device is connecting via 2.4 Ghz or 5 Ghz, the former being slower

Re: Ordered FTTP - what speeds should I be getting....

ihassan1 — Sat, 01 Aug 2020 17:45:08 GMT

@converse420

Thanks I've cheeked my devices are on 2.4ghz

So would 26mbps DL be acceptable on a 79.99mbps DL on a 2.4ghz device...

What screen do I go on to check WAN link speed in the Broadband Status?

Re: Ordered FTTP - what speeds should I be getting....

yorkspark — Sat, 01 Aug 2020 18:02:27 GMT

One thing to check is what mode your wireless card is set to also :- device manager, network adapters, your wireless card, advanced and check what mode its set too, if it's a/n or a/b/g/n, then try a/n/ac as ac allows faster connection

Re: Ordered FTTP - what speeds should I be getting....

ihassan1 — Sat, 01 Aug 2020 20:01:33 GMT

@yorkspark

Thanks am using android samsung s20 not sure i can check wireless modes on smartphones?

On a laptop I know I can check

Re: Ordered FTTP - what speeds should I be getting....

busterboy1 — Sat, 01 Aug 2020 21:17:01 GMT

@converse420

Thanks I've cheeked my devices are on 2.4ghz

_______________________________________________________________________

You need to be using 5ghz to get the best speeds on your laptop / computer.

Re: Ordered FTTP - what speeds should I be getting....

ihassan1 — Sat, 01 Aug 2020 23:03:23 GMT

@busterboy1

Thanks how do I get laptop/ smartphone to use 5ghz... As BT SH2 doesn't allow separate channels... Hmm

Re: Ordered FTTP - what speeds should I be getting....

Carlusha — Sat, 01 Aug 2020 23:03:59 GMT

Pardon me for joining the party BUT, given the speed quotes in @ihassan1 opening post, it looks to me that he is on FTTC rather than FTTP.

The cabinet being just 4 houses away rather evidences the fact with the near 80mbs.

I suggest you log into your MyBT and check exactly what particular broadband you should be enjoying. This can be seen by clicking on YOUR PRODUCTS / BROADBAND and then YOUR SPEEDS EXPLAINED. You can report back here.

Re: Ordered FTTP - what speeds should I be getting....

pippincp — Sat, 01 Aug 2020 23:51:43 GMT

@converse420 I have never yet known of a case where the WAN link speed has been reported less than 1000Mbps. If you have any evidence of only 100Mbps being reported can you please link to it or provide it in another manner?

Re: Ordered FTTP - what speeds should I be getting....

ihassan1 — Sun, 02 Aug 2020 00:16:48 GMT

@Carlusha

Correct i am on FTTC soon to be on FTTP

from 192.168.1.254 SH2 data:

Connection type: Fibre Broadband (VDSL) = Very Fast DSL lol?

Downstream sync speed: 79.999 Mbps

Upstream sync speed: 19.999 Mbps

Not sure why im getting lo speeds on wifi, seems its to do with 2.4ghz and 5ghz frequency awfully confusing, lucky am technically.

Most of my Devices are 2.4ghz. I did get a Home Tech Guy visit last week he had a iphone not sure which one that used 5ghz that showed grat speed like 66mbps DL on a 79.99mbps DL BT Fibre FTTC only 4 doors down.

I've checked everything else thats the only thing different from all my devices....

LAN Ethernet i get on DL 61-76mpbs DL guaranteed @for 61mbps

No matter what I get 18mbps UL everytime no matter which devices whether on 2.4 or 5ghz!

Did check my BT but seems it down and is asking for try again later after logging nothing is showing they must be doing maintenance or something not sure, but the above is the speeds poay 79.99DL / 20UL.

Out interest wifi loss should range from 10-30% loss, soo should get say 70% of speeds via wifi all being well?

Any comments/ advice would be much appreciate?

Re: Ordered FTTP - what speeds should I be getting....

converse420 — Sun, 02 Aug 2020 16:07:32 GMT

Personal experience, if the cable between the SH2 and the ONT is not at least Cat 5E, it will sync at 100Mbps , not 1000Mbps. In my case I had a bad connection with my internal house/ethernet cabling, resulting in the same problem.

Nevertheless, this thread seems to have changed from being about expected FTTP speeds to wireless speeds on FTTC, so should be interpreted carefully by any readers.

Re: Ordered FTTP - what speeds should I be getting....

pippincp — Sun, 02 Aug 2020 18:23:07 GMT

@converse420 The cable supplied with the hub is CAT 5e. Personal expeirience does not create a general problem.

Re: Ordered FTTP - what speeds should I be getting....

converse420 — Mon, 03 Aug 2020 15:11:30 GMT

@pippincp you will doubtlessly be aware of the Openreach FTTP guidance for developers here (Download the guide.)

Whilst not necessarily relevant for all scenarios, it does mean that we have to allow for these possibilities, (my install is a perfect example of a single bad connection in my building wiring, that reduced my speed From 1 Gbps to 100Mbps).

It's probably best not to assume that everyones installation relies on the red and yellow cat5e cables in the box with the SH2.

Nevertheless as per my last post, our exchange remains off topic. I can link to other related posts with similar problems if it helps, I'm not trying to be difficult, just thorough.