https://community.bt.com/t5/Archive-Staging/Broadband-failure/m-p/2078459#M1203334 <P>Our broadband failed suddenly yesterday and I have subsequently logged the fault with BT.&nbsp;</P><P>They have confirmed that there is a failure outside of the house however are unable to send an engineer to rectify until Thursday 6th August.&nbsp;</P><P>My son is working from home and relies on this internet connection. Is there anything that can be done to speed up the rectification of the problem?</P><P>TIA</P> Mon, 03 Aug 2020 12:40:46 GMT richalanjones 2020-08-03T12:40:46Z https://community.bt.com/t5/Archive-Staging/Broadband-failure/m-p/2078459#M1203334 <P>Our broadband failed suddenly yesterday and I have subsequently logged the fault with BT.&nbsp;</P><P>They have confirmed that there is a failure outside of the house however are unable to send an engineer to rectify until Thursday 6th August.&nbsp;</P><P>My son is working from home and relies on this internet connection. Is there anything that can be done to speed up the rectification of the problem?</P><P>TIA</P> Mon, 03 Aug 2020 12:40:46 GMT https://community.bt.com/t5/Archive-Staging/Broadband-failure/m-p/2078459#M1203334 richalanjones 2020-08-03T12:40:46Z https://community.bt.com/t5/Archive-Staging/Broadband-failure/m-p/2078474#M1203335 <P>you would have received the first available openreach engineer&nbsp; slot for your area</P> <P>does your landline have a dial tone?</P> Mon, 03 Aug 2020 12:57:09 GMT https://community.bt.com/t5/Archive-Staging/Broadband-failure/m-p/2078474#M1203335 imjolly 2020-08-03T12:57:09Z