This topic

FTTP Availability

ab0 — Tue, 04 Aug 2020 11:43:59 GMT

Checking on OpenReach, FTTP is available on the property address, but on BT the website, it informs me that FTTP is not available. Any ideas what to do?

Re: FTTP Availability

Keith_Beddoe — Tue, 04 Aug 2020 11:49:10 GMT

@ab0

You would need a working BT Retail phone number, before the database will show the correct details.

If you do not have a phone number, then you will have to place an order for a phone line first.

Re: FTTP Availability

ab0 — Tue, 04 Aug 2020 12:10:09 GMT

@Keith_Beddoe

We have a working landline. Used the landline number as required to check availability of FTTP, but that made no difference.

Re: FTTP Availability

Keith_Beddoe — Tue, 04 Aug 2020 13:07:00 GMT

I assume it was a BT Retail phone line, is that correct?

If it is a BT retail number, then call the FTTP Team on 0800 587 4787, they should be able to help.

Re: FTTP Availability

imjolly — Tue, 04 Aug 2020 13:12:32 GMT

if you have a BT phone line then enter number here and post results this will show if FTTP available to your number

https://www.broadbandchecker.btwholesale.com/#/ADSL