This topic https://community.bt.com/t5/Archive-Staging/Outstanding-fault-on-my-account/m-p/2079330#M1203505 <P>Good evening</P><P>A fault with my broadband speed was raised on 17 May. Although the fault was fixed pretty quickly, the fault in still showing as outstanding on my BT app. Any chance this can be closed off and removed please?</P><P>Many thanks</P><P><IMG alt="7A026796-0900-4F8E-93C8-9FFF130B88E2.jpeg" src="https://community.bt.com/t5/image/serverpage/image-id/67507i3687196B51F42664/image-size/medium?v=1.0&amp;px=400" title="7A026796-0900-4F8E-93C8-9FFF130B88E2.jpeg" /></P><P> </P><P><IMG alt="CBB4A0EC-D9DE-4228-8A1D-82A5E2BBBA30.jpeg" src="https://community.bt.com/t5/image/serverpage/image-id/67508i91DD9FAE4193C4FD/image-size/medium?v=1.0&amp;px=400" title="CBB4A0EC-D9DE-4228-8A1D-82A5E2BBBA30.jpeg" /></P><P> </P> Thu, 06 Aug 2020 08:31:21 GMT Micky045 2020-08-06T08:31:21Z Outstanding fault on my account https://community.bt.com/t5/Archive-Staging/Outstanding-fault-on-my-account/m-p/2079330#M1203505 <P>Good evening</P><P>A fault with my broadband speed was raised on 17 May. Although the fault was fixed pretty quickly, the fault in still showing as outstanding on my BT app. Any chance this can be closed off and removed please?</P><P>Many thanks</P><P><IMG alt="7A026796-0900-4F8E-93C8-9FFF130B88E2.jpeg" src="https://community.bt.com/t5/image/serverpage/image-id/67507i3687196B51F42664/image-size/medium?v=1.0&amp;px=400" title="7A026796-0900-4F8E-93C8-9FFF130B88E2.jpeg" /></P><P> </P><P><IMG alt="CBB4A0EC-D9DE-4228-8A1D-82A5E2BBBA30.jpeg" src="https://community.bt.com/t5/image/serverpage/image-id/67508i91DD9FAE4193C4FD/image-size/medium?v=1.0&amp;px=400" title="CBB4A0EC-D9DE-4228-8A1D-82A5E2BBBA30.jpeg" /></P><P> </P> Thu, 06 Aug 2020 08:31:21 GMT https://community.bt.com/t5/Archive-Staging/Outstanding-fault-on-my-account/m-p/2079330#M1203505 Micky045 2020-08-06T08:31:21Z Re: Outstanding fault on my account https://community.bt.com/t5/Archive-Staging/Outstanding-fault-on-my-account/m-p/2079357#M1203506 <P>Don't worry about it, it will disappear eventually.</P> Wed, 05 Aug 2020 22:12:38 GMT https://community.bt.com/t5/Archive-Staging/Outstanding-fault-on-my-account/m-p/2079357#M1203506 pippincp 2020-08-05T22:12:38Z