https://community.bt.com/t5/Archive-Staging/BT-Home-Hub-not-working-after-hit-by-lightning/m-p/2082041#M1203959 <P>Our house was hit by lightning last night and the whole village I live in was very badly hit by lightning. Our home hub is now fried from the plug. Everything else electricity wise works fine.&nbsp;<BR /><BR /></P><P>a lot of people in the village commenting on how their BT WiFi isn’t working since the storm. I’m assuming maybe a cable was hit.&nbsp;<BR /><BR /></P><P>What can we do with this? Is it covered by BT? Do we need a new router?</P><P>thanks&nbsp;</P> Thu, 13 Aug 2020 08:01:23 GMT iarniee1 2020-08-13T08:01:23Z https://community.bt.com/t5/Archive-Staging/BT-Home-Hub-not-working-after-hit-by-lightning/m-p/2082041#M1203959 <P>Our house was hit by lightning last night and the whole village I live in was very badly hit by lightning. Our home hub is now fried from the plug. Everything else electricity wise works fine.&nbsp;<BR /><BR /></P><P>a lot of people in the village commenting on how their BT WiFi isn’t working since the storm. I’m assuming maybe a cable was hit.&nbsp;<BR /><BR /></P><P>What can we do with this? Is it covered by BT? Do we need a new router?</P><P>thanks&nbsp;</P> Thu, 13 Aug 2020 08:01:23 GMT https://community.bt.com/t5/Archive-Staging/BT-Home-Hub-not-working-after-hit-by-lightning/m-p/2082041#M1203959 iarniee1 2020-08-13T08:01:23Z https://community.bt.com/t5/Archive-Staging/BT-Home-Hub-not-working-after-hit-by-lightning/m-p/2082042#M1203960 <P>If you are still in contract, report the fault to customer services and get a replacement hub</P> Thu, 13 Aug 2020 08:03:06 GMT https://community.bt.com/t5/Archive-Staging/BT-Home-Hub-not-working-after-hit-by-lightning/m-p/2082042#M1203960 licquorice 2020-08-13T08:03:06Z