https://community.bt.com/t5/Archive-Staging/No-track-my-order-option-while-calling-BT-call-centre-FTTP-to/m-p/2082723#M1204127 <P>Try calling the Fibre team on 0800 5874787 (Option 2 for an existing order).</P><P>I'm confident that they will be able to help better than the generic 150 team</P> Fri, 14 Aug 2020 16:20:18 GMT converse420 2020-08-14T16:20:18Z https://community.bt.com/t5/Archive-Staging/No-track-my-order-option-while-calling-BT-call-centre-FTTP-to/m-p/2082592#M1204126 <P>Is it only me or they just got rid of "call regarding your order" option while calling 0800 800150??</P><P>It was there two days ago as option 1 after choosing broadband etc.</P><P>I'm in the painful process of cancelling heavily delayed FTTP order and putting an order for FTTC instead.. Tried choosing "about your package" options with the sales team but the guy hung up on me after my thorough explanation (countless times already) of the whole problem..&nbsp;</P><P>Anyone can help?</P> Fri, 14 Aug 2020 11:52:53 GMT https://community.bt.com/t5/Archive-Staging/No-track-my-order-option-while-calling-BT-call-centre-FTTP-to/m-p/2082592#M1204126 Maciek 2020-08-14T11:52:53Z https://community.bt.com/t5/Archive-Staging/No-track-my-order-option-while-calling-BT-call-centre-FTTP-to/m-p/2082723#M1204127 <P>Try calling the Fibre team on 0800 5874787 (Option 2 for an existing order).</P><P>I'm confident that they will be able to help better than the generic 150 team</P> Fri, 14 Aug 2020 16:20:18 GMT https://community.bt.com/t5/Archive-Staging/No-track-my-order-option-while-calling-BT-call-centre-FTTP-to/m-p/2082723#M1204127 converse420 2020-08-14T16:20:18Z