https://community.bt.com/t5/Archive-Staging/Wating-for-an-engineer-for-FTTP-but-Mr-Order-says-its-already/m-p/2084411#M1204544 <P>I've been waiting since the 29th May for my FTTP to be installed. I understand Openreach had some delays and needed to work on the fibre; but finally it has been brought out to a connection box in my garden, so an engineer needs to come connect it to the house. Except I have no date for this and the order checklist claims everything has been done.<BR />I need to talk to BT but can't find any online chat and havent been able to get through to a call centre!</P><P>Any ideas how I can get them to help out?</P> Tue, 18 Aug 2020 20:09:15 GMT pots85 2020-08-18T20:09:15Z https://community.bt.com/t5/Archive-Staging/Wating-for-an-engineer-for-FTTP-but-Mr-Order-says-its-already/m-p/2084411#M1204544 <P>I've been waiting since the 29th May for my FTTP to be installed. I understand Openreach had some delays and needed to work on the fibre; but finally it has been brought out to a connection box in my garden, so an engineer needs to come connect it to the house. Except I have no date for this and the order checklist claims everything has been done.<BR />I need to talk to BT but can't find any online chat and havent been able to get through to a call centre!</P><P>Any ideas how I can get them to help out?</P> Tue, 18 Aug 2020 20:09:15 GMT https://community.bt.com/t5/Archive-Staging/Wating-for-an-engineer-for-FTTP-but-Mr-Order-says-its-already/m-p/2084411#M1204544 pots85 2020-08-18T20:09:15Z https://community.bt.com/t5/Archive-Staging/Wating-for-an-engineer-for-FTTP-but-Mr-Order-says-its-already/m-p/2084416#M1204545 <P>Phone the FTTP team on&nbsp;<SPAN>0800 587 4787.</SPAN></P> Tue, 18 Aug 2020 20:25:19 GMT https://community.bt.com/t5/Archive-Staging/Wating-for-an-engineer-for-FTTP-but-Mr-Order-says-its-already/m-p/2084416#M1204545 gg30340 2020-08-18T20:25:19Z