FTTP Installation Delay - Current Connection Query

odders — Fri, 21 Aug 2020 13:43:00 GMT

Afternoon All

I ordered a fresh FTTP installation on the 11th of August that was scheduled for completion on the 9th of September. Today it's been bumped roughly 6 weeks to the 21st of October. No idea why but I'm guessing there's a good reason for it to be pushed that far so fair enough. The only question I have is what happens to my current copper connection with Plusnet given they've already sent emails confirming I've asked to leave etc. Will I just stay with them until BT process the order to move or do I need to contact someone about making sure I'm not without my connection for 6 weeks?

Any help or advice would be appreciated

Cheers

Re: FTTP Installation Delay - Current Connection Query

imjolly — Fri, 21 Aug 2020 13:52:25 GMT

phone FTTP team and ask 08005874787

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FTTP Installation Delay - Current Connection Query

Re: FTTP Installation Delay - Current Connection Query