https://community.bt.com/t5/Archive-Staging/Fault/m-p/2085957#M1204771 <P>I reported a fault with my broadband and was told an engineer would call between 8 and 1 .. he didn’t and on checking the fault I find it shows the engineer had called and the fix date is 26 August - this is unacceptable as I work from home&nbsp;</P> Sat, 22 Aug 2020 11:46:45 GMT Richard-j 2020-08-22T11:46:45Z https://community.bt.com/t5/Archive-Staging/Fault/m-p/2085957#M1204771 <P>I reported a fault with my broadband and was told an engineer would call between 8 and 1 .. he didn’t and on checking the fault I find it shows the engineer had called and the fix date is 26 August - this is unacceptable as I work from home&nbsp;</P> Sat, 22 Aug 2020 11:46:45 GMT https://community.bt.com/t5/Archive-Staging/Fault/m-p/2085957#M1204771 Richard-j 2020-08-22T11:46:45Z https://community.bt.com/t5/Archive-Staging/Fault/m-p/2085963#M1204772 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/278210">@Richard-j</a>&nbsp;</P> <P>Is your phone line working?</P> <P>Three <STRONG>working</STRONG> days would be about right for a residential fault.</P> Sat, 22 Aug 2020 11:55:45 GMT https://community.bt.com/t5/Archive-Staging/Fault/m-p/2085963#M1204772 Keith_Beddoe 2020-08-22T11:55:45Z