https://community.bt.com/t5/Archive-Staging/Exposed-wires-outside-house/m-p/2086004#M1204774 <P>I have these exposed wires outside my flat. The grey wires go inside my flat to an old Telewest broadband box and the black wires go to the flat upstairs. Presumably&nbsp; BT responsible for maintaining this? If so can someone advise on how I can get&nbsp; &nbsp;an engineer organised to repair it. Thanks<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20200822_144053_copy_1368x1824_copy_547x729.jpg" style="width: 547px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/67929iD77071C03688E226/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20200822_144053_copy_1368x1824_copy_547x729.jpg" alt="IMG_20200822_144053_copy_1368x1824_copy_547x729.jpg" /></span></P><P> </P> Sat, 22 Aug 2020 13:58:01 GMT lisa_h 2020-08-22T13:58:01Z https://community.bt.com/t5/Archive-Staging/Exposed-wires-outside-house/m-p/2086004#M1204774 <P>I have these exposed wires outside my flat. The grey wires go inside my flat to an old Telewest broadband box and the black wires go to the flat upstairs. Presumably&nbsp; BT responsible for maintaining this? If so can someone advise on how I can get&nbsp; &nbsp;an engineer organised to repair it. Thanks<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20200822_144053_copy_1368x1824_copy_547x729.jpg" style="width: 547px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/67929iD77071C03688E226/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20200822_144053_copy_1368x1824_copy_547x729.jpg" alt="IMG_20200822_144053_copy_1368x1824_copy_547x729.jpg" /></span></P><P> </P> Sat, 22 Aug 2020 13:58:01 GMT https://community.bt.com/t5/Archive-Staging/Exposed-wires-outside-house/m-p/2086004#M1204774 lisa_h 2020-08-22T13:58:01Z https://community.bt.com/t5/Archive-Staging/Exposed-wires-outside-house/m-p/2086012#M1204775 <P>It wouldn't be BT under any circumstances, it would be Openreach. However, if the cables go to a Telewest box it is not Openreach's cables.&nbsp; It will be the responsibility of Virgin media.</P> Sat, 22 Aug 2020 14:15:47 GMT https://community.bt.com/t5/Archive-Staging/Exposed-wires-outside-house/m-p/2086012#M1204775 licquorice 2020-08-22T14:15:47Z https://community.bt.com/t5/Archive-Staging/Exposed-wires-outside-house/m-p/2086034#M1204776 <P>Thanks, I'll give Virgin a try.&nbsp;</P> Sat, 22 Aug 2020 15:39:51 GMT https://community.bt.com/t5/Archive-Staging/Exposed-wires-outside-house/m-p/2086034#M1204776 lisa_h 2020-08-22T15:39:51Z