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No fibre broadband in my area

przemolk — Sun, 23 Aug 2020 18:54:20 GMT

Hi,

I have a question, we have 21 century and no available fibre broadband in my area where I live. My postcode is CH4 8SZ. It’s a very strange, because around my home address everywhere fibre broadband is available. Can someone answer me please.

Kind regards

Przemek

Re: No fibre broadband in my area

imjolly — Sun, 23 Aug 2020 19:00:11 GMT

Enter your phone number and post results remember delete number

https://www.broadbandchecker.btwholesale.com/#/ADSL

No consolation but there are many many places just like yours

Re: No fibre broadband in my area

przemolk — Sun, 23 Aug 2020 19:41:52 GMT

Re: No fibre broadband in my area

imjolly — Sun, 23 Aug 2020 19:28:59 GMT

please delete your address as this is a public forum

did your phone number not work suggesting you are not a bt customer

Re: No fibre broadband in my area

przemolk — Sun, 23 Aug 2020 21:38:13 GMT

Re: No fibre broadband in my area

pippincp — Sun, 23 Aug 2020 22:10:08 GMT

Did you use your phone number to get that result? It's strange as your area is 97% FTTP since 2011. Are you a BT customer?

Re: No fibre broadband in my area

przemolk — Sun, 23 Aug 2020 22:35:26 GMT

Yes, I was a BT customer since 2015 but broadband was very poor, and currently I use mobile broadband. Is a better. But I would like fibre. Probably my house isn’t connect. But why and what I can do now.

Re: No fibre broadband in my area

Keith_Beddoe — Mon, 24 Aug 2020 05:41:49 GMT

Until you get a working BT Retail phone number, its not going to be possible to tell, as there will be no routing built at the moment.

Re: No fibre broadband in my area

pippincp — Mon, 24 Aug 2020 08:20:14 GMT

Give the FTTP team a ring, they will advise you further. 0800 587 4787

Letus know how you get on.

Re: No fibre broadband in my area

przemolk — Mon, 24 Aug 2020 10:12:24 GMT

Thank you very much for your help

Re: No fibre broadband in my area

pippincp — Mon, 24 Aug 2020 10:45:47 GMT

How did you get on?