This topic

Fibre availability

Hollyrock74 — Mon, 31 Aug 2020 12:20:14 GMT

I am now working from home and have many connectivity issues with standard broadband from a competitor. Would like to change to BT but my address states no fibre available at my address despite neighbours having fibre access and also a BT engineer stating a cabinet is local to me.. Any help please?

Mark

Re: Fibre availability

imjolly — Mon, 31 Aug 2020 12:29:52 GMT

enter your address and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Fibre availability

Hollyrock74 — Mon, 31 Aug 2020 12:44:07 GMT

Returned no data available for this number

Re: Fibre availability

pippincp — Mon, 31 Aug 2020 12:45:50 GMT

Use your address then.

Re: Fibre availability

imjolly — Mon, 31 Aug 2020 14:21:46 GMT

@Hollyrock74 wrote:

Returned no data available for this number

was that for your address as I suggested

Re: Fibre availability

Hollyrock74 — Mon, 31 Aug 2020 14:28:29 GMT

Screenshot will not upload

Re: Fibre availability

imjolly — Mon, 31 Aug 2020 14:31:52 GMT

https://community.bt.com/t5/help/faqpage/faq-category-id/images/title/images2

Re: Fibre availability

pippincp — Mon, 31 Aug 2020 15:16:15 GMT

Re: Fibre availability

Hollyrock74 — Mon, 31 Aug 2020 16:06:52 GMT

It keeps saying my photo is too large......

Re: Fibre availability

licquorice — Mon, 31 Aug 2020 16:12:21 GMT

Then reduce its size.

If you just 'print screen' and open it in 'Paint' to crop it and edit out personal details and then save it as a JPEG it won't be too big anyway.

Re: Fibre availability

Hollyrock74 — Mon, 31 Aug 2020 16:21:08 GMT

I’d already tried that. Finding this more frustrating than the lack of fibre. Thank you for your assistance. I’ll end the thread, if it will allow me.....

Re: Fibre availability

imjolly — Mon, 31 Aug 2020 16:22:17 GMT

Did you try the link I posted as that explains how to post an image