https://community.bt.com/t5/Archive-Staging/Fibre-to-premises-Broadband-Fault/m-p/2090986#M1205395 0800 800 151 - seems to be the best number in routing to fibre desk in Exeter Thu, 03 Sep 2020 17:24:14 GMT watersportsfamily 2020-09-03T17:24:14Z https://community.bt.com/t5/Archive-Staging/Fibre-to-premises-Broadband-Fault/m-p/2090098#M1205393 <P>I have a fault code&nbsp;<SPAN>VOL053-xxxxxxxxxxxxxx that has been closed . Fibre&nbsp; was taken down by tree&nbsp; last tuesday.&nbsp;<BR /><BR />Been on fault line queue 3 hrs now - Any shortcut to get the fault re opened ?</SPAN></P> Wed, 02 Sep 2020 10:00:13 GMT https://community.bt.com/t5/Archive-Staging/Fibre-to-premises-Broadband-Fault/m-p/2090098#M1205393 watersportsfamily 2020-09-02T10:00:13Z https://community.bt.com/t5/Archive-Staging/Fibre-to-premises-Broadband-Fault/m-p/2090100#M1205394 <P>Sorry there is no shortcut many wish there was but it would eventually get as congested as normal 150</P> Tue, 01 Sep 2020 15:29:18 GMT https://community.bt.com/t5/Archive-Staging/Fibre-to-premises-Broadband-Fault/m-p/2090100#M1205394 imjolly 2020-09-01T15:29:18Z https://community.bt.com/t5/Archive-Staging/Fibre-to-premises-Broadband-Fault/m-p/2090986#M1205395 0800 800 151 - seems to be the best number in routing to fibre desk in Exeter Thu, 03 Sep 2020 17:24:14 GMT https://community.bt.com/t5/Archive-Staging/Fibre-to-premises-Broadband-Fault/m-p/2090986#M1205395 watersportsfamily 2020-09-03T17:24:14Z https://community.bt.com/t5/Archive-Staging/Fibre-to-premises-Broadband-Fault/m-p/2090999#M1205396 <P>The best number for FTTP issues is the FTTP team direct number. 0800 587 4787</P> Thu, 03 Sep 2020 17:43:43 GMT https://community.bt.com/t5/Archive-Staging/Fibre-to-premises-Broadband-Fault/m-p/2090999#M1205396 pippincp 2020-09-03T17:43:43Z