https://community.bt.com/t5/Archive-Staging/Upgrade-to-fiber/m-p/2090471#M1205425 Thanks I'll try to do that Wed, 02 Sep 2020 12:39:39 GMT Nos24 2020-09-02T12:39:39Z https://community.bt.com/t5/Archive-Staging/Upgrade-to-fiber/m-p/2090441#M1205423 <P>Hi, I've&nbsp;<SPAN>&nbsp;been trying to upgrade to fiber for quite some time now but according to all isp its not available to me.&nbsp; I live in a flat and all my neighbours have access to it, it's just me that cannot upgrade.</SPAN></P><P>Checked with openreach, checked on the fiber checker website all seems fine to upgrade.&nbsp;</P><P>Any suggestions??</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20200902_121354.jpg" style="width: 620px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/68212iD19404798F01BB8E/image-size/medium?v=v2&amp;px=400" role="button" title="20200902_121354.jpg" alt="20200902_121354.jpg" /></span></P><P> </P> Wed, 02 Sep 2020 11:31:36 GMT https://community.bt.com/t5/Archive-Staging/Upgrade-to-fiber/m-p/2090441#M1205423 Nos24 2020-09-02T11:31:36Z https://community.bt.com/t5/Archive-Staging/Upgrade-to-fiber/m-p/2090443#M1205424 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/279034">@Nos24</a>&nbsp;</P> <P>If you do not have an active BT Retail phone&nbsp; number, then the database will not show the correct information.</P> <P>Order a BT retail phone line, and once it is active, you will be able to see what options are available.</P> <P>If you choose a different provider, then you will have to ask on their user forum.</P> <P>&nbsp;</P> Wed, 02 Sep 2020 11:38:15 GMT https://community.bt.com/t5/Archive-Staging/Upgrade-to-fiber/m-p/2090443#M1205424 Keith_Beddoe 2020-09-02T11:38:15Z https://community.bt.com/t5/Archive-Staging/Upgrade-to-fiber/m-p/2090471#M1205425 Thanks I'll try to do that Wed, 02 Sep 2020 12:39:39 GMT https://community.bt.com/t5/Archive-Staging/Upgrade-to-fiber/m-p/2090471#M1205425 Nos24 2020-09-02T12:39:39Z