https://community.bt.com/t5/Archive-Staging/FTTP-Shockingly-poor-speeds/m-p/2090442#M1205426 <P>Hi,</P><P>I've recently upgraded from BT FTTC broadband to FTTP with an expected speed of 150Mbps and a stay fast guarantee of 100Mbps. Before the upgrade, I was getting download speeds of around 60Mbps but since the upgrade, this has now dropped to 30-40Mbps.</P><P>I contacted BT online and did their speed check which alleges my hub has the correct speed of 150Mbs however all other speed tests including BT wholesale state I'm getting 30-40Mbps.</P><P>I have tried removing all other devices from the network and plugging my pc directly into the Smarthub via ethernet and there is no improvement.</P><P>Can anyone advise how I can escalate this?</P><P>Thanks</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 02 Sep 2020 11:35:49 GMT brizo247 2020-09-02T11:35:49Z https://community.bt.com/t5/Archive-Staging/FTTP-Shockingly-poor-speeds/m-p/2090442#M1205426 <P>Hi,</P><P>I've recently upgraded from BT FTTC broadband to FTTP with an expected speed of 150Mbps and a stay fast guarantee of 100Mbps. Before the upgrade, I was getting download speeds of around 60Mbps but since the upgrade, this has now dropped to 30-40Mbps.</P><P>I contacted BT online and did their speed check which alleges my hub has the correct speed of 150Mbs however all other speed tests including BT wholesale state I'm getting 30-40Mbps.</P><P>I have tried removing all other devices from the network and plugging my pc directly into the Smarthub via ethernet and there is no improvement.</P><P>Can anyone advise how I can escalate this?</P><P>Thanks</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 02 Sep 2020 11:35:49 GMT https://community.bt.com/t5/Archive-Staging/FTTP-Shockingly-poor-speeds/m-p/2090442#M1205426 brizo247 2020-09-02T11:35:49Z