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CONTRACT INFO!!!

Anonymous — Fri, 04 Sep 2020 17:56:15 GMT

HELLO ALL!!

WHERE DO I FIND MY CONTRACT INFORMATION?!

Re: CONTRACT INFO!!!

-Richie- — Fri, 04 Sep 2020 17:57:53 GMT

You can see the terms and conditions at www.bt.com/terms
Your contract start date is when the service went live, your contract duration will be on the order confirmation, as you stated you joined in April 2020, it will be a 24 month minimum term.

Re: CONTRACT INFO!!!

Anonymous — Fri, 04 Sep 2020 18:42:33 GMT

Hello @-Richie-,

OK thanks for you're kind reply once again 😀 👍.

Would it be possible to have this contract information sent to my e-mail address again please or will I have to phone BT? Because I have not information on this.

Re: CONTRACT INFO!!!

-Richie- — Fri, 04 Sep 2020 18:57:10 GMT

You should be able to see the order confirmation at www.bt.com/mybt and look at the original order, that will confirm the monthly price, contract duration and when your start dates is, the rest is links to the terms at www.bt.com/terms and calling plan charges which are found at www.bt.com/tariffguide

You can contact BT and then they can resend the confirmation in the original format it was sent.

Re: CONTRACT INFO!!!

Keith_Beddoe — Fri, 04 Sep 2020 19:08:27 GMT

@Anonymous

First of all you need to go to this page. https://www.bt.com/appsordermgmt/secure/listoforders.do
Then select the order that you wish to view, and on the top right there will be a link saying "Show contract terms"

Re: CONTRACT INFO!!!

Anonymous — Fri, 04 Sep 2020 19:17:17 GMT

Hello again @-Richie-,

I've found it thank you 🙂.

Re: CONTRACT INFO!!!

Anonymous — Fri, 04 Sep 2020 19:16:32 GMT

Thank for that @Keith_Beddoe but @-Richie- solved it for me thank you