https://community.bt.com/t5/Archive-Staging/Viewing-ir-downloading-JPG-files/m-p/2095206#M1205987 <P>Does anybody have the solution to the following problem?</P><P>I cannot download or view JPG files on my bt wireless connection unless I disconnect my phone/ipad and use my 4g connection provided by my mobile provider. I can use other wireless broadband services on these devices but not my own at home.</P><P>Please can anyone help me.</P> Thu, 17 Sep 2020 19:44:19 GMT Pesh 2020-09-17T19:44:19Z https://community.bt.com/t5/Archive-Staging/Viewing-ir-downloading-JPG-files/m-p/2095206#M1205987 <P>Does anybody have the solution to the following problem?</P><P>I cannot download or view JPG files on my bt wireless connection unless I disconnect my phone/ipad and use my 4g connection provided by my mobile provider. I can use other wireless broadband services on these devices but not my own at home.</P><P>Please can anyone help me.</P> Thu, 17 Sep 2020 19:44:19 GMT https://community.bt.com/t5/Archive-Staging/Viewing-ir-downloading-JPG-files/m-p/2095206#M1205987 Pesh 2020-09-17T19:44:19Z https://community.bt.com/t5/Archive-Staging/Viewing-ir-downloading-JPG-files/m-p/2095210#M1205988 <P>Check to see if BT Web Protect is turned on and if it is try turning it off.</P> <P><A href="https://www.bt.com/help/security/set-up-and-use-bt-web-protect#:~:text=You%20can%20turn%20off%20BT,your%20service%20to%20be%20removed." target="_blank">https://www.bt.com/help/security/set-up-and-use-bt-web-protect#:~:text=You%20can%20turn%20off%20BT,your%20service%20to%20be%20removed.</A></P> Thu, 17 Sep 2020 20:09:08 GMT https://community.bt.com/t5/Archive-Staging/Viewing-ir-downloading-JPG-files/m-p/2095210#M1205988 gg30340 2020-09-17T20:09:08Z