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FTTP Delay - will my existing b'band remain active?

steveh70 — Wed, 23 Sep 2020 13:14:27 GMT

Hi,

We had the engineer out today, but unfortunately he was unable to pull the cable through from the existing phone line.

He said it will require a soft dig to the front of the drive to locate a better route. So im now waiting on confirmation of that.

One question i have- I'm currently with sky, who after ringing have said their service will remain active until they are informed by Openreach of the changeover. With this delay now happening will this be the case and Openreach will hold back?

My wife works from home so an internet connection is required.

Thanks for any help,

Steve.

Re: FTTP Delay - will my existing b'band remain active?

Keith_Beddoe — Wed, 23 Sep 2020 13:20:43 GMT

@steveh70

Only Sky can answer that question. You would be better posting on the Sky user forum. This BT Retail forum has nothing to do with Openreach.

Re: FTTP Delay - will my existing b'band remain active?

steveh70 — Wed, 23 Sep 2020 13:28:06 GMT

No probs, well the sky cs did say that it'll stay active so ill take their word for it.