https://community.bt.com/t5/Archive-Staging/Broadband-signal/m-p/2098709#M1206511 <P>if you use filters&nbsp; then try and replace with new one</P> <P>if filtered master socket then try connecting to test socket with filter and see if that stops it happening</P> Wed, 30 Sep 2020 12:26:22 GMT imjolly 2020-09-30T12:26:22Z https://community.bt.com/t5/Archive-Staging/Broadband-signal/m-p/2098706#M1206510 <P>Hi my broadband drops out when I receive a call. Can anyone help...&nbsp;</P> Wed, 30 Sep 2020 12:21:19 GMT https://community.bt.com/t5/Archive-Staging/Broadband-signal/m-p/2098706#M1206510 pistolpete 2020-09-30T12:21:19Z https://community.bt.com/t5/Archive-Staging/Broadband-signal/m-p/2098709#M1206511 <P>if you use filters&nbsp; then try and replace with new one</P> <P>if filtered master socket then try connecting to test socket with filter and see if that stops it happening</P> Wed, 30 Sep 2020 12:26:22 GMT https://community.bt.com/t5/Archive-Staging/Broadband-signal/m-p/2098709#M1206511 imjolly 2020-09-30T12:26:22Z https://community.bt.com/t5/Archive-Staging/Broadband-signal/m-p/2098714#M1206512 <P>This guide shoul help&nbsp;<A href="https://www.bt.com/help/broadband/why-do-i-need-adsl-filters--microfilters--and-where-do-they-go-" target="_blank">https://www.bt.com/help/broadband/why-do-i-need-adsl-filters--microfilters--and-where-do-they-go-</A></P> <P>It also applies to FTTC "fibre" broadband.</P> Wed, 30 Sep 2020 12:32:25 GMT https://community.bt.com/t5/Archive-Staging/Broadband-signal/m-p/2098714#M1206512 Keith_Beddoe 2020-09-30T12:32:25Z