https://community.bt.com/t5/Archive-Staging/BT-Hub-problems-lights-of-doom-but-still-have-some-connectivity/m-p/2098941#M1206534 <P>hi all,</P><P>Recently signed up for bt fibre and everything was going smoothly until this morning. I've woken up to an flashing purple light, I've checked and no service problems in my area, tried replugging cables and turning the device on/off but no luck.</P><P>I've done a hard reset and got the flashing orange light now. I have a very weak connection via my phone but my laptop is unable to connect.</P><P>&nbsp;</P><P>Can anyone please advise?</P> Thu, 01 Oct 2020 07:13:28 GMT Beans 2020-10-01T07:13:28Z https://community.bt.com/t5/Archive-Staging/BT-Hub-problems-lights-of-doom-but-still-have-some-connectivity/m-p/2098941#M1206534 <P>hi all,</P><P>Recently signed up for bt fibre and everything was going smoothly until this morning. I've woken up to an flashing purple light, I've checked and no service problems in my area, tried replugging cables and turning the device on/off but no luck.</P><P>I've done a hard reset and got the flashing orange light now. I have a very weak connection via my phone but my laptop is unable to connect.</P><P>&nbsp;</P><P>Can anyone please advise?</P> Thu, 01 Oct 2020 07:13:28 GMT https://community.bt.com/t5/Archive-Staging/BT-Hub-problems-lights-of-doom-but-still-have-some-connectivity/m-p/2098941#M1206534 Beans 2020-10-01T07:13:28Z https://community.bt.com/t5/Archive-Staging/BT-Hub-problems-lights-of-doom-but-still-have-some-connectivity/m-p/2098946#M1206535 <P>Do you get a dial&nbsp; tone onn your phone?</P> Thu, 01 Oct 2020 07:19:24 GMT https://community.bt.com/t5/Archive-Staging/BT-Hub-problems-lights-of-doom-but-still-have-some-connectivity/m-p/2098946#M1206535 pippincp 2020-10-01T07:19:24Z