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FTTP Installation

dubzy — Tue, 13 Oct 2020 13:49:05 GMT

i recently ordered fttp broadband from bt and it is planned to be installed on the 15th. Was just wondering does the box need to be installed next to the phone socket? or can it be installed upstairs in a totally different room, i play call of duty professionally and finally was able to get fttp in my area and made the upgrade.

Re: FTTP Installation

Starwire — Tue, 13 Oct 2020 14:03:14 GMT

Technically on a Standard Installation the Engineer is supposed to run the Fibre Cable next to the existing Copper Cable and fit the ONT next to or as close to the NTE as possible, power outlets depending.

Although most Installation Engineers will be accommodating and install it where you want within reason.

Re: FTTP Installation

dubzy — Tue, 13 Oct 2020 14:57:34 GMT

are the existing copper cables that black wire floating outside my house to the telephone pole? Because that's directly outside my bedroom window in which i would want the box installed

Re: FTTP Installation

licquorice — Tue, 13 Oct 2020 15:01:15 GMT

Yes

Re: FTTP Installation

dubzy — Tue, 13 Oct 2020 15:09:18 GMT

so it should be easy for them to just run it along that cable into my bedroom then?But the current bt master socket is downstairs. does this matter or not?

Re: FTTP Installation

licquorice — Tue, 13 Oct 2020 15:26:46 GMT

It will be a different cable.

Re: FTTP Installation

dubzy — Tue, 13 Oct 2020 15:38:28 GMT

Yeah they will have to run the fibre optic cable along the copper cables right? But will it matter if I ask them to install my hub upstairs and the master socket is downstairs

Re: FTTP Installation

pippincp — Tue, 13 Oct 2020 16:10:54 GMT

As the master socket has nothing to do with FTTP then you can ask for the ONT to be placed anywhere. It is up to the install engineer if he/she will do so or not.

Re: FTTP Installation

licquorice — Tue, 13 Oct 2020 16:28:09 GMT

@dubzy wrote:
Yeah they will have to run the fibre optic cable along the copper cables right? But will it matter if I ask them to install my hub upstairs and the master socket is downstairs

No, it will be a completely separate cable. Are you getting digital voice, if so your copper cable will no longer be needed at all.

Re: FTTP Installation

dubzy — Tue, 13 Oct 2020 16:32:26 GMT

no, so the copper cable is only needed to the home phone i guess? im transferring that from my old provider

Re: FTTP Installation

licquorice — Tue, 13 Oct 2020 16:35:44 GMT

If you are not getting digital voice, your phone will be provided by the existing copper cable to your master socket and your broadband by a separate fibre cable to the ONT.

Re: FTTP Installation

dubzy — Tue, 13 Oct 2020 16:42:25 GMT

thanks for answering my questions 🙂