This topic

Can I increase my upload speed?

DJF95 — Sat, 17 Oct 2020 20:43:38 GMT

Recently getting into streaming via Twitch, Youtube etc and requires a better upload speed.

My router says

5.092 Mbps upstream speed, so when streaming I have to use around 2500-3000Kbps

I called BT once before and they mentioned 5-8? anyhow, here's a screenshot below of the line. Don't understand it myself.

Also speedtest:

Re: Can I increase my upload speed?

imjolly — Sat, 17 Oct 2020 20:46:34 GMT

Can you post hub stats. If hh5 then troubleshooting then helpdesk. If hh6/sh2 then advanced settings then technical log information information

Re: Can I increase my upload speed?

DJF95 — Sat, 17 Oct 2020 20:51:30 GMT

Product code:Smart Hub 2

Serial number:+091298+2031033231

Firmware version:v0.17.01.12312-BT

Firmware updated:Wed Oct 14 14:50:05 2020

Board version:R01

GUI version:1.56 15_02_2019

DSL uptime:2 days,09 Hours46 Mins36 Secs

Data rate:5.092 Mbps / 34.993 Mbps

Maximum data rate:5.255 Mbps / 41.579 Mbps

Noise margin:6.1 / 6.1

Line attenuation:7.2 / 22.8

Signal attenuation:7.1 / 20.8

VLAN id:101

Upstream error control:Off

Downstream error control:Off

Data sent / received:15.3 GB Uploaded / 102.2 GB Downloaded

Broadband username:bthomehub@btbroadband.com

BT Wi-fi:Activated

2.4 GHz wireless network name:BT-NMAKSG

2.4 GHz wireless channel:Smart (Channel1)

5 GHz wireless network name:BT-NMAKSG

5 GHz wireless channel:Smart (Channel36)

Wireless security:WPA2 (Recommended)

Wireless mode:Mode 1

Firewall:On

MAC address:EC:6C:9A:52:FD:98

Software variant:-

Boot loader:0.1.7-BT (Thu Nov 30 09:45:22 2017

Re: Can I increase my upload speed?

NigelB72 — Sat, 17 Oct 2020 20:51:22 GMT

The easiest and quickest way would be to upgrade your internet connection as FTTC is available according to the jpeg you posted

Re: Can I increase my upload speed?

DJF95 — Sat, 17 Oct 2020 20:52:46 GMT

As far as I'm aware, we are on the top speed package... I remember running a package check a few weeks back, only higher ones give us the extra wifi hubs etc to put in rooms but no increase in speeds

Re: Can I increase my upload speed?

NigelB72 — Sat, 17 Oct 2020 20:55:48 GMT

If you have an idea upload speed of 5mbps but only need 2-3 Mbps, you should have plenty but you may find the speed to be lower if you're connecting via WiFi

Re: Can I increase my upload speed?

DJF95 — Sat, 17 Oct 2020 20:56:59 GMT

No, I can only use 2-3 out of the 5, or it lags like crazy. Also all through ethernet, I don't use wifi

Re: Can I increase my upload speed?

Keith_Beddoe — Sat, 17 Oct 2020 21:07:44 GMT

Your line will not support a higher upload speed, possibly thin copper cable with poor high frequency performance, as most of the upload bandwidth allocation is at the top end of the frequency band. You may even have some aluminium cable in part of the route. That was used in the days that copper was very expensive.

VDSL is optimised to give the best download speed.

You need FTTP to get a better upload speed.

Re: Can I increase my upload speed?

imjolly — Sat, 17 Oct 2020 21:12:38 GMT

If you are currently on fibre 2 then you should consider down grading to fibre 1 as you cannot even get the max speed for infinity 1

your connection time is only 2 days is that due to router dropping connection or manual reset? Check quiet line test dial 17070 option 2 should be silent and best with corded phone

your connection speed is right at bottom end of your expected range so are you using the test socket with filter to see f that improves your speed?

Re: Can I increase my upload speed?

DJF95 — Sat, 17 Oct 2020 21:17:01 GMT

We actually had a new hub sent out. Currently using test socket with a filter, guessing will just have to deal with it..

Re: Can I increase my upload speed?

Carlusha — Sat, 17 Oct 2020 21:25:12 GMT

@DJF95wrote:
No, I can only use 2-3 out of the 5, or it lags like crazy. Also all through ethernet, I don't use wifi

What lags? Your posts says "upload speed".

If YOU are experiencing lags, then that is caused by, amongst many possible problems, download speed/connection!

Re: Can I increase my upload speed?

DJF95 — Sat, 17 Oct 2020 21:25:45 GMT

Read through replies, my download speed is fine. I meant the stream, the stream lags when using above 2-3mb upload speed as my upload speed can't handle it.