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What's happened to my upload speed?!

Rottie — Sun, 18 Oct 2020 23:53:19 GMT

Hi folks,

I'm currently on the 80/20 package (whatever it's called, this week) and have noticed that my upload speed has dropped drastically.

Below are the results from the wholesale tester, as well as the BT speed tester.

Both tests were performed over CAT5-E, not wifi and no other devices were live on the network.

Re: What's happened to my upload speed?!

Keith_Beddoe — Mon, 19 Oct 2020 05:56:17 GMT

@Rottie

You need to check your connection speeds on the home hub, to see if they have dropped.

Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements. Noise will affect your download speed, but does not always affect your connection speed.

Re: What's happened to my upload speed?!

Rottie — Mon, 19 Oct 2020 13:27:57 GMT

@Keith_Beddoe, firstly, thanks for taking the time to reply. 🙂

I don't use a BT HomeHub; I use a Netgear Nighthawk R7000 router, connected to the white OR modem, but I have a ?HH v5 somewhere in the shed, so I'll have a dig, when I can get the chance.

The phone line hasn't been used for calls for ages, so I don't have a handset connected, but again, I'll see if there's one in the shed and check the line, although the line's only been installed about 3 years (had all the cables replaced by OR/BT), so, in theory, that shouldn't be an issue.

Thanks again,

Rottie.

Re: What's happened to my upload speed?!

imjolly — Mon, 19 Oct 2020 13:50:06 GMT

don't bother with hub if you can get the connection stats of the modem

Re: What's happened to my upload speed?!

Rottie — Mon, 19 Oct 2020 15:13:43 GMT

Can you post instructions, or a link to a YT vid, please?

Re: What's happened to my upload speed?!

Rottie — Fri, 27 Nov 2020 23:00:36 GMT

Just an update to say I've resolved the issue - It was a backup file that had some weird QoS settings limiting my upload.