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Speed and reboots

glenhill68 — Fri, 06 Nov 2020 11:48:17 GMT

Hi,

I have had some electrical work done in my home this week which has led to my smart hub 2 being rebooted a few times. I have noticed the speed has dropped from around the mid 40's to 37mb today.

These reboots have been during the day when I imagine the exchange is having most traffic hence the lower speeds. Us it worth me rebooting it later at night when the traffic is lower to get a better sync speed or to just leave it?

Thanks

Re: Speed and reboots

imjolly — Fri, 06 Nov 2020 11:54:28 GMT

it is the number of reboots which have resulted in DLM taking action to reduce speed and increase noise margin to try and stabilise your line more reboots will make matter worse so best to leave connected with no more resets it should recover automatically

Re: Speed and reboots

glenhill68 — Fri, 06 Nov 2020 12:48:41 GMT

Thanks for the reply.

I will leave it be then. Will it adjust automatically or will it need a reboot at a later date to do so as my speeds have only ever changed then?

Re: Speed and reboots

pippincp — Fri, 06 Nov 2020 13:03:58 GMT

It will happen automatically.

Re: Speed and reboots

glenhill68 — Fri, 06 Nov 2020 16:17:49 GMT

Thanks for the reply.

I have only seen my speed change after a reboot or the old 14 day ones.

Re: Speed and reboots

imjolly — Fri, 06 Nov 2020 16:23:06 GMT

When the DLM is happy that your connection is now stable your hub will reset automatically and speed will improve and noise margin reduce

Re: Speed and reboots

glenhill68 — Fri, 06 Nov 2020 17:20:54 GMT

Ok, thanks. Should this be over the next 14 days?

Re: Speed and reboots

pippincp — Fri, 06 Nov 2020 19:01:43 GMT

Hopefully over the next 14 days DLM should resync your line in the early hours.

Re: Speed and reboots

glenhill68 — Sat, 07 Nov 2020 14:16:52 GMT

Thank you, I will keep a watch.