https://community.bt.com/t5/Archive-Staging/New-FTTP-installation/m-p/2111413#M1208458 <P>I had FTTP 900/110 installed 2 days ago after the first installation appointment was missed by OR/Kelly Comms.</P><P>Since the installation my speeds are as follows:-</P><P>Download ~380MB/s, Upload ~50Mb/s.</P><P>The speeds are the same whether I connect via Wifi (Ipad Pro) or laptop wired with Cat 6 directly into the back of the SH2. I have tried multiple Cat6 cables and switched between the SH2 ports but not seen any change</P><P>I would believe that the Upload is being capped at 50Mb/s, and the low speeds using wired suggests that the HH2 could be faulty.</P><P>I have an engineer booked for the 25th which is the first available appointment.</P><P>I am a little disappointed that the speeds are not even half of the advertised speeds.</P><P>I did request a replacement SH2 but the Fibre helpline declined this and I would have to wait for the engineer to attend first...</P> Wed, 11 Nov 2020 15:42:04 GMT atsey64 2020-11-11T15:42:04Z https://community.bt.com/t5/Archive-Staging/New-FTTP-installation/m-p/2111413#M1208458 <P>I had FTTP 900/110 installed 2 days ago after the first installation appointment was missed by OR/Kelly Comms.</P><P>Since the installation my speeds are as follows:-</P><P>Download ~380MB/s, Upload ~50Mb/s.</P><P>The speeds are the same whether I connect via Wifi (Ipad Pro) or laptop wired with Cat 6 directly into the back of the SH2. I have tried multiple Cat6 cables and switched between the SH2 ports but not seen any change</P><P>I would believe that the Upload is being capped at 50Mb/s, and the low speeds using wired suggests that the HH2 could be faulty.</P><P>I have an engineer booked for the 25th which is the first available appointment.</P><P>I am a little disappointed that the speeds are not even half of the advertised speeds.</P><P>I did request a replacement SH2 but the Fibre helpline declined this and I would have to wait for the engineer to attend first...</P> Wed, 11 Nov 2020 15:42:04 GMT https://community.bt.com/t5/Archive-Staging/New-FTTP-installation/m-p/2111413#M1208458 atsey64 2020-11-11T15:42:04Z