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BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

REB154 — Mon, 16 Nov 2020 12:10:10 GMT

Hi,

I've searched the forum & Interweb but cannot find a definitive answer to my query.

I've just signed up with BT to migrate from Plusnet FTTC to FTTP. I am told I'll be switched to Digital Voice and have accepted the Advanced Digital Home Phone with the package.

My existing phone is a BT8500 (twin set) with Advanced Call Blocker which has been brilliant. If I plug the phone base station (with answering machine) into the Super Hub 2, will the Call Guardian and answerphone features of the BT8500 continue to work?

I know Call Protect is included but that apparently is pretty much useless.

Thank you in advance.

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

Keith_Beddoe — Mon, 16 Nov 2020 12:12:33 GMT

@REB154

Welcome to this user forum.

Yes, provided caller display has been enabled on your Digital Voice account.

Re: BT FTTP Digital Voice and BT8500 Call Guardian - Can They Co-exist?

REB154 — Mon, 16 Nov 2020 12:15:18 GMT

Thank you @Keith_Beddoe for the quick reply. Caller Display should be enabled on the new service according to the sign-up email I received. It is obviously enabled on my existing service.