This topic https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114497#M1209017 <P>Hi all</P><P>Openreach have recently installed FTTP in our area and I have accordingly ordered a connection via BT who are one of a couple of providers able to do this installation (all other ISPs are still offering 10 -15 Mbps)</P><P>My order says........</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JetLag_0-1605954477228.png" style="width: 291px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/69862i4157208F03C30828/image-dimensions/291x160?v=v2" width="291" height="160" role="button" title="JetLag_0-1605954477228.png" alt="JetLag_0-1605954477228.png" /></span></P><P>&nbsp;</P><P>But I see in an earlier post by pippincp......</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JetLag_1-1605954568935.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/69863i6B4338D05CFB79AF/image-size/medium?v=v2&amp;px=400" role="button" title="JetLag_1-1605954568935.png" alt="JetLag_1-1605954568935.png" /></span></P><P>Should I go back to BT and tell them that it should be Full Fibre 1? Reading some of the posts here about BT installation delays and confusions I want to make sure that all goes to plan!</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 21 Nov 2020 10:34:25 GMT JetLag 2020-11-21T10:34:25Z Have I ordered FTTP, or FTTC? Confusion reigns! https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114497#M1209017 <P>Hi all</P><P>Openreach have recently installed FTTP in our area and I have accordingly ordered a connection via BT who are one of a couple of providers able to do this installation (all other ISPs are still offering 10 -15 Mbps)</P><P>My order says........</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JetLag_0-1605954477228.png" style="width: 291px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/69862i4157208F03C30828/image-dimensions/291x160?v=v2" width="291" height="160" role="button" title="JetLag_0-1605954477228.png" alt="JetLag_0-1605954477228.png" /></span></P><P>&nbsp;</P><P>But I see in an earlier post by pippincp......</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JetLag_1-1605954568935.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/69863i6B4338D05CFB79AF/image-size/medium?v=v2&amp;px=400" role="button" title="JetLag_1-1605954568935.png" alt="JetLag_1-1605954568935.png" /></span></P><P>Should I go back to BT and tell them that it should be Full Fibre 1? Reading some of the posts here about BT installation delays and confusions I want to make sure that all goes to plan!</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 21 Nov 2020 10:34:25 GMT https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114497#M1209017 JetLag 2020-11-21T10:34:25Z Re: Have I ordered FTTP, or FTTC? Confusion reigns! https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114545#M1209018 <P>Enter you phone number <A href="https://www.broadbandchecker.btwholesale.com/#/ADSL" target="_self">HERE</A> and post the result. Remove phone number before posting.</P> Sat, 21 Nov 2020 12:14:51 GMT https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114545#M1209018 pippincp 2020-11-21T12:14:51Z Re: Have I ordered FTTP, or FTTC? Confusion reigns! https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114558#M1209019 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JetLag_0-1605962296156.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/69865i970E90886B651426/image-size/medium?v=v2&amp;px=400" role="button" title="JetLag_0-1605962296156.png" alt="JetLag_0-1605962296156.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JetLag_1-1605962327114.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/69866iE6B9E2C7915738D3/image-size/medium?v=v2&amp;px=400" role="button" title="JetLag_1-1605962327114.png" alt="JetLag_1-1605962327114.png" /></span></P><P>&nbsp;</P> Sat, 21 Nov 2020 12:38:59 GMT https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114558#M1209019 JetLag 2020-11-21T12:38:59Z Re: Have I ordered FTTP, or FTTC? Confusion reigns! https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114563#M1209020 <P>As FTTP is available give the FTTP team a ring to confirm that is what you are getting. If not they will be able to change the order for you. 0800 587 4787</P> Sat, 21 Nov 2020 13:04:08 GMT https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114563#M1209020 pippincp 2020-11-21T13:04:08Z Re: Have I ordered FTTP, or FTTC? Confusion reigns! https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114592#M1209021 <P>"Fibre 1" is an FTTC product.</P><P>I recently upgraded to Fibre 2 (also FTTC) and the acknowledgement e-mail used similar words to yours:</P><P>"Your package<BR />Broadband<BR />Fibre 2<BR />Your Fibre will start before midnight on: ..."</P><P>&nbsp;</P><P>ISPs really shouldn't use the word "fibre" in the names of their FTTC products without qualification because doing so causes confusion for consumers. By rights, the word "fibre" shouldn't be used in the name of any ISP offering other than for FTTP products.</P> Sat, 21 Nov 2020 14:18:04 GMT https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114592#M1209021 Pedigree500 2020-11-21T14:18:04Z Re: Have I ordered FTTP, or FTTC? Confusion reigns! https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114600#M1209022 <P>Well as FTTC isn't available to the OP but FTTP is, I would suggest he is getting FTTP.</P> Sat, 21 Nov 2020 14:28:47 GMT https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114600#M1209022 licquorice 2020-11-21T14:28:47Z Re: Have I ordered FTTP, or FTTC? Confusion reigns! https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114609#M1209023 <BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/250678">@Pedigree500</a>wrote:<BR /><P>"Fibre 1" is an FTTC product.</P><HR /></BLOCKQUOTE><P>BT name the packages the same, regardless of how it's delivered, Fibre 1 can be FTTC or FTTP</P> Sat, 21 Nov 2020 14:47:52 GMT https://community.bt.com/t5/Archive-Staging/Have-I-ordered-FTTP-or-FTTC-Confusion-reigns/m-p/2114609#M1209023 -Richie- 2020-11-21T14:47:52Z