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Please can you remove Interleaving?

costagg2019 — Tue, 24 Nov 2020 00:53:43 GMT

Can I please have Interleaving removed from my line? @RobbieMac or any admin who can help me do it.

Re: Please can you remove Interleaving?

PaddyB — Tue, 24 Nov 2020 10:43:03 GMT

Hi @costagg2019,

Welcome to the Community and thank you for posting.

Interleaving is only applied to a line if it is needed to help improve the stability of the connection.

To get a better understanding of what your connection is doing, please could you post your router stats?

To get your router stats type bthomehub.home into the address bar. This will open the Hub Manager. Click ‘Advanced Settings’ and then ‘Technical log’.

Thanks

Paddy

Re: Please can you remove Interleaving?

costagg2019 — Tue, 24 Nov 2020 12:42:53 GMT

Product name:Smart Hub

Serial number:+088047+1823001129

Firmware version:v0.09.06.25010-BT

Firmware updated:Mon Jun 15 08:04:09 2020

Board version:01

DSL uptime:0 days,12 Hours35 Mins34 Secs

Data rate:4.422 Mbps / 31.933 Mbps

Maximum data rate:4.423 Mbps / 37.294 Mbps

Noise margin:6.0 / 6.3

Line attenuation:38.3 / 25.6

Signal attenuation:27.4 / 23.0

Data sent / received:397.9 MB / 7.3 GB

Broadband username:bthomehub@btbroadband.com

BT Wi-fi:Activated

2.4 GHz wireless network name:BTHub6-W6JM

2.4 GHz wireless channel:Automatic (Smart Wireless)

5 GHz wireless network name:BTHub6-W6JM

5 GHz wireless channel:Automatic (Smart Wireless)

Wireless security:WPA2

Wireless mode:Mode 1

Firewall:Default

MAC address:BC:30:D9:72:67:6B

Software variant:-

Boot loader:0.1.6-BT (Fri Sep 9 10:05:09 2016)

Re: Please can you remove Interleaving?

costagg2019 — Tue, 24 Nov 2020 12:43:43 GMT

My ping is 45 i want it lower. My connection is stable i just want a better ping for gaming. Ping used to be lower.

Re: Please can you remove Interleaving?

Keith_Beddoe — Tue, 24 Nov 2020 12:49:04 GMT

@costagg2019 wrote:

My ping is 45 i want it lower. My connection is stable i just want a better ping for gaming. Ping used to be lower.

You are on an FTTC connection (Fibre To The Cabinet). It is not possible to make any alterations to these types of connections, as they are controlled automatically by DLM (Dynamic Line Management).

Make sure you always use an Ethernet connection to your gaming device, as wireless will suffer from interference.

Re: Please can you remove Interleaving?

imjolly — Tue, 24 Nov 2020 13:04:47 GMT

as you have a HH6 I would suggest splitting the wireless networks and also select channels manually instead of auto use a wifi analyser hone to find a free or less congested channel

Split the networks

Re: Please can you remove Interleaving?

costagg2019 — Tue, 24 Nov 2020 13:06:12 GMT

I don't use wireless. My pc is hardwired to router. And the router is wired directly into my master socket. No extensions.