This topic

Full Fibre - Old Copper Line?

mattreader — Tue, 24 Nov 2020 22:51:47 GMT

I'm about to order full fibre, does the old Copper line remain in place for Telephone, or is it expected to be migrated to Digital Voice (and therefore need to connect to Smart Hub 2)?

I wont be using the Smart Hub, so need to confirm what happens with the phone line. Cant seem to get clarification anywhere.

Re: Full Fibre - Old Copper Line?

pippincp — Tue, 24 Nov 2020 23:02:08 GMT

It depends on area. The PSDN service (copper phoneline) is being wound down. They will tell you when you order via the FTTP team. 0800 587 4787

Re: Full Fibre - Old Copper Line?

busterboy1 — Tue, 24 Nov 2020 23:06:09 GMT

My FTTP installation is at 8.00am in the morning.

I'll tell you then.👍

Re: Full Fibre - Old Copper Line?

spile — Wed, 25 Nov 2020 07:36:07 GMT

My twin copper was replaced with a dual fibre/copper combination cable.

Re: Full Fibre - Old Copper Line?

pippincp — Wed, 25 Nov 2020 10:03:56 GMT

The twin fibre/copper cable is no longer used, there is no point as the copper service is being withdrawn by 2025.

Re: Full Fibre - Old Copper Line?

busterboy1 — Wed, 25 Nov 2020 10:37:14 GMT

Engineer is fitting twin fibre / copper to mine as I type this @pippincp

I asked him not 2 minutes go.

Re: Full Fibre - Old Copper Line?

Keith_Beddoe — Wed, 25 Nov 2020 10:47:31 GMT

Even when the PSTN network is switched off, there may still be occasions where a physical copper path is needed, so I suppose its future proofing, even if its just a single pair.

Re: Full Fibre - Old Copper Line?

licquorice — Wed, 25 Nov 2020 10:49:15 GMT

I suspect it is just using up old stock rather than anything deliberate.

Re: Full Fibre - Old Copper Line?

busterboy1 — Wed, 25 Nov 2020 10:56:43 GMT

@licquorice @Keith_Beddoe

He just told me new stock in his van this morning from the stores. 😋

Re: Full Fibre - Old Copper Line?

licquorice — Wed, 25 Nov 2020 10:58:43 GMT

But old stock in the stores. 😀

Re: Full Fibre - Old Copper Line?

busterboy1 — Wed, 25 Nov 2020 11:01:09 GMT

@licquorice you are more than likely correct.

Bizarre he was telling me there is such a surge on FTTP the stores at Leeds have nothing in.

That would create a problem. 😂😂😂

Re: Full Fibre - Old Copper Line?

colbartram — Wed, 25 Nov 2020 11:29:10 GMT

Hi. Late arrival to this discussion. We went FFTP about two weeks ago. I told the guy I wanted to continue using my Netgear Nighthawk. He said I therefore couldn't use the new Digital phone - fair enough - and he connected the copper element of the dual cable to the existing socket. I found out today we have a great dial tone but numbers are not being recognised at the exchange. A nice lady on the fault reporting line told me that I'd been changed over to Digital at the exchange could not be changed back to old style copper, partly because copper would be obseleted in 2025.

I read on another forum topic how to chain a generic router to the BT Smart Hub, involving lots of configuration stuff on both the BT and my router, and can't see I have any alternative to giving it a shot.

Fingers crossed.

Re: Full Fibre - Old Copper Line?

busterboy1 — Wed, 25 Nov 2020 11:52:29 GMT

Change of plan now, he has split the pair and left the original copper now.

2025 copper will be no more apparently.

Re: Full Fibre - Old Copper Line?

Keith_Beddoe — Wed, 25 Nov 2020 11:53:00 GMT

@colbartram wrote:

partly because copper would be obseleted in 2025.

Its only the PSTN exchange equipment that is being turned off in about 2025, copper cables are going to be around forever, as many services still need it.

Re: Full Fibre - Old Copper Line?

Starwire — Wed, 25 Nov 2020 17:56:20 GMT

Copper/Fibre Hybrid Cable is still used Overhead regardless of whether they use the Copper Pair or not.

UG Cable has always just been Fibre only and the existing 2 or 5 pair UG has remained in place.

Openreach are in the process of bringing in a Fibre Only Cable that can be used Overhead and Underground. Although a lot of Engineers are concerned about using it Overhead as it doesn’t feel/look structurally sound.

Personally I’d rather they continue to use the Overhead Fibre Cable they have now, just remove the Copper Pair in it. But it all boils down to cost though. 😒

Re: Full Fibre - Old Copper Line?

colbartram — Wed, 25 Nov 2020 19:51:16 GMT

Hmmm the nice Openreach guy who split the copper off from the new fibre and connected to my old socket because I said I want to use my old phone can't have known that they would kill us off at the Exchange - and refuse to re-enable....

We've a grand mixture of underground and overhead between us and the cabinet 2 miles away in the next village. Before we went FFTP, the old copper could give us about 4Mbps. But every time it got a bit windy the internet would be dropping out every hour or few hours, with a speed as low as 120K. By the time Openreach get here a few days later the vulnerability can't be traced. It happened so many times we had to go fibre as soon as they'd reached our end of the lane.

Hey ho. There's no dropout now and 40Mbps download is fine.

Re: Full Fibre - Old Copper Line?

pippincp — Thu, 26 Nov 2020 00:25:33 GMT

@busterboy1wrote:
Engineer is fitting twin fibre / copper to mine as I type this @pippincp
I asked him not 2 minutes go.

The forum's not doing too bad, only took over 13 hrs to let me know you'd replied.😂

Re: Full Fibre - Old Copper Line?

CJT80 — Thu, 26 Nov 2020 09:33:16 GMT

@colbartramwrote:
Hi. Late arrival to this discussion. We went FFTP about two weeks ago. I told the guy I wanted to continue using my Netgear Nighthawk. He said I therefore couldn't use the new Digital phone - fair enough - and he connected the copper element of the dual cable to the existing socket. I found out today we have a great dial tone but numbers are not being recognised at the exchange. A nice lady on the fault reporting line told me that I'd been changed over to Digital at the exchange could not be changed back to old style copper, partly because copper would be obseleted in 2025.
I read on another forum topic how to chain a generic router to the BT Smart Hub, involving lots of configuration stuff on both the BT and my router, and can't see I have any alternative to giving it a shot.
Fingers crossed.

Good luck with that one, that's what happened to me. They DID move back to PSTN but they screwed up!

I still don't have a fully working phone line and BT still haven't sorted it. SO what have I done, put in an order with another provider. No more BT for me.

Re: Full Fibre - Old Copper Line?

mattreader — Thu, 26 Nov 2020 10:49:45 GMT

When you ordered, did it say anything about moving to "Digital Voice"?

Re: Full Fibre - Old Copper Line?

Tyfy — Fri, 27 Nov 2020 19:21:38 GMT

Apparently the website might be wrong for some areas.

It is still showing digital voice as the only option me but it doesn't work (problem with BT.openReach) and it will have to remain fibre for internet and PSTN for phone.

They cannot update the website to show the correct information.