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Instalation address wrong.

Barry6 — Sun, 29 Nov 2020 15:33:35 GMT

Going through the checkout process and at the start, postcode and address is fine but further on through the process the installation address changes to another address.

Re: Instalation address wrong.

DavidM — Sun, 29 Nov 2020 15:46:40 GMT

Hi @Barry6,

Thanks for posting. Does the address match on the Royal Mail web site?

Cheers

David

Re: Instalation address wrong.

Barry6 — Sun, 29 Nov 2020 15:56:08 GMT

I doubled checked with the address finder on the royal mail site, on the bt site the address only changes about half way through when it asks me to confirm the instalation address.