This topic

Optic fiber broadband

Juodabalta — Wed, 02 Dec 2020 08:25:22 GMT

Hi,

Could you please tell me why all my neighbours got optic fibre broadband, but I can’t get it?

There is a business premises and my address is Barking IG11 0AD. Tel. 0208xxxxxx.

Thanks

Re: Optic fiber broadband

gg30340 — Tue, 01 Dec 2020 21:17:06 GMT

This is a public forum and it is against the forum rules to post personal details such as addresses and phone numbers. You will need to remove them.

Re: Optic fiber broadband

imjolly — Tue, 01 Dec 2020 21:19:17 GMT

This is a public forum so I suggest you delete your address before you get more junk mail than you can handle

are you a business user?

if BT customer then enter phone number and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Optic fiber broadband

Juodabalta — Sat, 05 Dec 2020 22:03:01 GMT

So can you explain why I can’t get optic fibre in my premises or not?

Re: Optic fiber broadband

pippincp — Sat, 05 Dec 2020 22:17:33 GMT

Are you a business user?

if BT customer then enter phone number and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Optic fiber broadband

Juodabalta — Sat, 05 Dec 2020 23:03:46 GMT

I already checked there, I’m asking why I can’t get it or how I can get it, my neighbour just behind the wall got it, but I can’t have it 🤔🤨

Re: Optic fiber broadband

pippincp — Sat, 05 Dec 2020 23:15:22 GMT

Are you a business user?

if BT customer then enter phone number and post results

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Optic fiber broadband

Juodabalta — Sun, 06 Dec 2020 00:37:41 GMT

🤦🏼‍♂️

Re: Optic fiber broadband

iniltous — Sun, 06 Dec 2020 09:07:49 GMT

You seem reluctant to confirm if your enquiry is for a business or residential premises, the post code would suggest a business, if that’s the case, this is the wrong place to ask, as it’s a BT Consumer ( residential ) customer forum....if you are a business there are many business providers that arrange ‘fibre’ , probably something like a leased line.....there aren’t any business that cannot have ‘fibre’ but the costs to get that service could be considerable.

If you happen to be a BT residential customer , then BT only offer service over Openreach networks , and if the area simply isn’t economic for OR to provide ‘fibre’ , then you may have a wait for some sort of public subsidy scheme, or the USO ....if you have a neighbour that has ‘fibre’ , perhaps you can show both their return from this site, as well as yours ( presumably both are current BT customers ) use the address for your neighbour if you don’t know their phone number

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: Optic fiber broadband

busterboy1 — Sun, 06 Dec 2020 10:00:06 GMT

Must be a business as checking on Google maps that postcode leads into an industrial estate with no houses.