https://community.bt.com/t5/Archive-Staging/Trying-to-upgrade-to-g-fast/m-p/2121800#M1209912 <P>Hi , tried three times in the last week to upgrade to g fast and three times it has not gone through.</P><P>Tried to tell them it won't go through as it thinks I'm already on g fast.</P><P>Checked my latest bill and it says I'm on g fast fiber 100 and I'm not .</P><P>Who is the best department to sort this out please?</P><P>Thanks</P><P>Peter&nbsp;</P> Mon, 14 Dec 2020 18:42:39 GMT peter8 2020-12-14T18:42:39Z https://community.bt.com/t5/Archive-Staging/Trying-to-upgrade-to-g-fast/m-p/2121800#M1209912 <P>Hi , tried three times in the last week to upgrade to g fast and three times it has not gone through.</P><P>Tried to tell them it won't go through as it thinks I'm already on g fast.</P><P>Checked my latest bill and it says I'm on g fast fiber 100 and I'm not .</P><P>Who is the best department to sort this out please?</P><P>Thanks</P><P>Peter&nbsp;</P> Mon, 14 Dec 2020 18:42:39 GMT https://community.bt.com/t5/Archive-Staging/Trying-to-upgrade-to-g-fast/m-p/2121800#M1209912 peter8 2020-12-14T18:42:39Z https://community.bt.com/t5/Archive-Staging/Trying-to-upgrade-to-g-fast/m-p/2121824#M1209913 <P>Phone the FTTP TEAM who also deal with G.FAST 08005874787</P> Mon, 14 Dec 2020 19:36:29 GMT https://community.bt.com/t5/Archive-Staging/Trying-to-upgrade-to-g-fast/m-p/2121824#M1209913 imjolly 2020-12-14T19:36:29Z https://community.bt.com/t5/Archive-Staging/Trying-to-upgrade-to-g-fast/m-p/2121827#M1209914 <P>Thanks</P> Mon, 14 Dec 2020 19:42:45 GMT https://community.bt.com/t5/Archive-Staging/Trying-to-upgrade-to-g-fast/m-p/2121827#M1209914 peter8 2020-12-14T19:42:45Z