This topic

OpenReach carry SH2?

The_Bin_Man — Mon, 21 Dec 2020 12:51:57 GMT

Does anyone know if OpenReach carry a supply of SH2 with them whilst out and about?

I'm due to have FTTP installed this Wednesday and the SH2 is still stuck in a RoyalMail depot over 200miles away!

BTW: The sales guy for FFTP told me OpenReach would bring the SH2 with them anyway as no point in posting out ahead because there's nothing I can do with it.

Re: OpenReach carry SH2?

Forthay — Mon, 21 Dec 2020 13:08:06 GMT

@The_Bin_Man Unfortunately no Openreach engineer I’ve had visit had them in their van. They're for BT to supply not Openreach. If an understanding engineer did have one they could give you you’d be lucky.

Re: OpenReach carry SH2?

licquorice — Mon, 21 Dec 2020 13:18:51 GMT

@The_Bin_Man wrote:

BTW: The sales guy for FFTP told me OpenReach would bring the SH2 with them anyway as no point in posting out ahead because there's nothing I can do with it.

I suspect the sales guy was confusing an SH2 with an ONT.

Re: OpenReach carry SH2?

The_Bin_Man — Mon, 21 Dec 2020 15:21:22 GMT

Thanks for replies.

My existing BT Hub doesn't have a WAN port although I could use an Apple Time Capsule in the meantime.

I'm hoping the SH2 is up to the job!

Re: OpenReach carry SH2?

ch — Mon, 21 Dec 2020 16:23:47 GMT

You can always directly-connect your conputer to the ONT, at least to test it and assure yourself the connection is working while the SH2 gets delivered.

Re: OpenReach carry SH2?

pippincp — Mon, 21 Dec 2020 16:28:48 GMT

@chwrote:
You can always directly-connect your conputer to the ONT, at least to test it and assure yourself the connection is working while the SH2 gets delivered.

~~Why? He has an Apple Time Capsule.~~

DOH! That's not a router.

Re: OpenReach carry SH2?

Forthay — Mon, 21 Dec 2020 17:33:14 GMT

@The_Bin_Man If you have an existing service from BT like FTTC and your SH2 for FTTP hasn’t shown up you might want to consider asking BT to extend your existing service until the SH2 for FTTP arrives (if not already 🙂 ).

Re: OpenReach carry SH2?

busterboy1 — Mon, 21 Dec 2020 17:38:47 GMT

When my FTTP was installed 3 weeks ago I too had no router due to lack of stock at BT.

Good thing is I knew how to setup a PPPoE connection direct from the ONT to my laptop and the engineer was happy to pass the job as he saw 900 / 110Mbps coming through to my computer. 😎

Not a chance in hell I was postponing my install due to that reason.

Another fact is I already had a third party router (Asus RT-AX88U) of my choice to connect when the job was done so it really didn't matter for me.

I since had it delivered but still here sat in a box un-touched.

Re: OpenReach carry SH2?

pippincp — Mon, 21 Dec 2020 18:05:32 GMT

@busterboy1 in the box is the best place for it.

I am fequently amazed at people who will pay for a hi level service and rely on low level 'one size fits all' ISP supplied routers.

Re: OpenReach carry SH2?

busterboy1 — Mon, 21 Dec 2020 18:20:54 GMT

@pippincp

I agree 100%.👍

Re: OpenReach carry SH2?

Starwire — Mon, 21 Dec 2020 19:40:43 GMT

No, Openreach no longer supply CP Routers for any kind of Task whatsoever.

They have been withdrawn from their Stock Holding altogether.

Some carry a spare HH4/5 for testing purposes to prove service if yours hasn’t arrived but they’ll not leave it with you.

Re: OpenReach carry SH2?

The_Bin_Man — Tue, 22 Dec 2020 14:29:26 GMT

Arrived just in time for installation

Re: OpenReach carry SH2?

Forthay — Tue, 22 Dec 2020 17:31:57 GMT

👍

Hopefully the install will go well and you’ll be up and running in no time.

Re: OpenReach carry SH2?

busterboy1 — Tue, 22 Dec 2020 17:52:51 GMT

@The_Bin_Man which package did you go for.

You will love fibre to the premises, it just works 24/7 😃

Re: OpenReach carry SH2?

The_Bin_Man — Tue, 22 Dec 2020 18:37:21 GMT

Fibre 900.

Fingers crossed!

Re: OpenReach carry SH2?

The_Bin_Man — Tue, 22 Dec 2020 18:37:52 GMT

Me too!

Re: OpenReach carry SH2?

The_Bin_Man — Wed, 30 Dec 2020 20:22:01 GMT

Well so far so good since installation and a happy customer.

On first power up the SH2 was installed with firmware v0.17.01.12312 (restricted upload to 50Mbps) but after 9mins had been replaced with v0.24.04.11017 and speeds unrestricted.

I've moved the SH2 to a different room (piping about 20m of Cat6) for purposes of using ethernet in some devices direct to hub. Connection has been constant.

If anyone knows of an ONT power adaptor which has a longer lead I would be interested to hear. Would like something with a 3.5m run between mains plug and the end. The recent small square Huawei was installed, as documented by @Starwire in September.

Re: OpenReach carry SH2?

busterboy1 — Wed, 30 Dec 2020 21:33:55 GMT

@The_Bin_Man

That's awesome mate, fingers crossed it stays that way for you

You can now enjoy Ultra Fast broadband the same as I do. 😄