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Fibre 1 - Hub flashing purple

Pea7z — Wed, 23 Dec 2020 23:15:52 GMT

Hi,

I have Fibre 1 which was activated today with a confirmation email.

My hub just flashes purple.

I have a smart hub 2 and also just a smart hub previous model

What have I done wrong ?

I have a single point phone line on the wall. Which then a filter attaches then that is attached to the broadband side to the Hub, then obviously the power cable is in. That's it.

I'll try get a picture of it all

Thanks

Josh

Thanks

Josh

Re: Fibre 1 - Hub flashing purple

Carlusha — Thu, 24 Dec 2020 00:09:32 GMT

Does this help?

https://www.youtube.com/watch?v=mXS9zLcpW5Y

Re: Fibre 1 - Hub flashing purple

Keith_Beddoe — Thu, 24 Dec 2020 06:37:40 GMT

@Pea7z

Does your phone work when its plugged into the phone socket?