This topic

Slow broadband in evenings

talbius — Tue, 12 Jan 2021 21:05:51 GMT

Hi All

Can someone please help me possibly raise a case to wholesale to check for exchange congestion?

I have FTTC. My bb speeds are around 70-80Mbps during the day and have started to drop to around 20-40Mbps in the evening.

The line is testing ok. No noise on quiet line test and tested both in SSFP and filter in the test socket.

I have ran wholesale speed tests in the day and the evenings and uploaded results. This was tested on my laptop using a wired connection. I'm about 30m away from the cab which is a copper connection.

Hope someone can help

Thanks

Gareth

Re: Slow broadband in evenings

imjolly — Tue, 12 Jan 2021 21:11:39 GMT

I have asked mods to check your exchange and cab for possible congestion. They will post back here but are busy so could be a few days

Re: Slow broadband in evenings

DanielS — Wed, 13 Jan 2021 08:58:11 GMT

Hi @talbius,

We'll check into this to see if our suppliers are showing any congestion.

I'll drop you a private message so we can pick it up for you

Thanks

DanielS

Re: Slow broadband in evenings

talbius — Wed, 13 Jan 2021 10:14:52 GMT

Thanks DanielS, will do that now

Re: Slow broadband in evenings

talbius — Wed, 13 Jan 2021 20:50:43 GMT

Line tested with only hardwired laptop connected, all other cables and wifi devices disconnected. Results attached.

Cheers

Re: Slow broadband in evenings

talbius — Fri, 29 Jan 2021 21:19:27 GMT

Hi all

Any update on this please? My line is testing 8mb download speed on the lan this evening, really frustrating.

Cheers

Re: Slow broadband in evenings

imjolly — Fri, 29 Jan 2021 21:25:27 GMT

Did you reply to the mod PM?