https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133859#M1211769 <P>I have some sympathy as they always advertise 'up to' but the info on what you are likely to get is there when you order as I remember ?</P> Fri, 22 Jan 2021 23:36:18 GMT Gary_C 2021-01-22T23:36:18Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133598#M1211762 <P>Why does BT tell me I can get Superfast Fibre when the maximum download speed is about 25 Mbps and upload less than 3? (today upload is 0.8).&nbsp;</P> Fri, 22 Jan 2021 08:14:29 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133598#M1211762 mikeo999 2021-01-22T08:14:29Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133602#M1211763 <BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/270034">@mikeo999</a> wrote:<BR /> <P>Why does BT tell me I can get Superfast Fibre when the maximum download speed is about 25 Mbps and upload less than 3? (today upload is 0.8).&nbsp;</P> <HR /></BLOCKQUOTE> <P>Enter your phone number into this form and display the results here, but <STRONG>edit out your phone number before you post the results</STRONG>.</P> <P><A href="https://www.broadbandchecker.btwholesale.com/#/ADSL" target="_blank" rel="nofollow noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer">https://www.broadbandchecker.btwholesale.com/#/ADSL</A></P> Fri, 22 Jan 2021 08:21:14 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133602#M1211763 Keith_Beddoe 2021-01-22T08:21:14Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133613#M1211764 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mikeo999_1-1611304589062.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/71063iD691BD854692C748/image-size/medium?v=v2&amp;px=400" role="button" title="mikeo999_1-1611304589062.png" alt="mikeo999_1-1611304589062.png" /></span></P><P>Here you go! I have a feeling it's because I'm too far from the cabinet.</P> Fri, 22 Jan 2021 08:37:08 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133613#M1211764 mikeo999 2021-01-22T08:37:08Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133616#M1211765 <BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/270034">@mikeo999</a> wrote:<BR /> <P>&nbsp;</P> <P>Here you go! I have a feeling it's because I'm too far from the cabinet.</P> <HR /></BLOCKQUOTE> <P>You would be correct in that assumption.</P> Fri, 22 Jan 2021 08:44:14 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133616#M1211765 Keith_Beddoe 2021-01-22T08:44:14Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133620#M1211766 Although it would help if they were more upfront when predicting the speed. If I go online and input my phone number and address, they offer me Fibre 2. Fri, 22 Jan 2021 09:12:17 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133620#M1211766 mikeo999 2021-01-22T09:12:17Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133623#M1211767 <BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/270034">@mikeo999</a> wrote:<BR />Although it would help if they were more upfront when predicting the speed. If I go online and input my phone number and address, they offer me Fibre 2.<HR /></BLOCKQUOTE> <P>As you can see, that would not be possible on your line.</P> Fri, 22 Jan 2021 09:18:55 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133623#M1211767 Keith_Beddoe 2021-01-22T09:18:55Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133646#M1211768 <P>I do see, but my point is that is not what they advertise.</P><DIV class="ms-editor-squiggler">&nbsp;</DIV> Fri, 22 Jan 2021 10:12:39 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133646#M1211768 mikeo999 2021-01-22T10:12:39Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133859#M1211769 <P>I have some sympathy as they always advertise 'up to' but the info on what you are likely to get is there when you order as I remember ?</P> Fri, 22 Jan 2021 23:36:18 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133859#M1211769 Gary_C 2021-01-22T23:36:18Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133893#M1211770 <P>Fibre 2 isn't just extra speed it also has more virus protect licenses &amp; cloud storage as well hence why it's still offered when you can't get the higher speeds</P> Sat, 23 Jan 2021 09:07:14 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133893#M1211770 garybs29 2021-01-23T09:07:14Z https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133951#M1211771 <P>If that's the reason, they should change the name.</P> Sat, 23 Jan 2021 11:46:58 GMT https://community.bt.com/t5/Archive-Staging/Why-does-BT-tell-me-I-can-get-Superfast-Fibre-when-I-don-t-get/m-p/2133951#M1211771 mikeo999 2021-01-23T11:46:58Z