This topic

Full fibre

SL822 — Mon, 25 Jan 2021 01:30:40 GMT

When can I get full fibre in my house?

At the moment I am not happy about my current connection. Not ever being reached the 19mps download and 1mps upload speed which was promised to me. My max speed is 11mps or 12 mps , its only for few minutes ad drops down to 3 to 5...Unstable Internet, keeps on dropping down every now and then. Very weak Signal.

I need Full fibre ASAP...

Re: Full fibre

Les-Gibson — Mon, 25 Jan 2021 02:11:52 GMT

Enter your postcode here https://www.openreach.com/fibre-broadband

Re: Full fibre

SL822 — Mon, 25 Jan 2021 03:01:51 GMT

Fibre optic is now just outside 3 meters from my doorstep..its already here now , they laid it out before Christmas. I wonder when I can be connected to it. At the moment my connection is FTTC, a 2 to 3 miles copper to the green box...not helpful. Too slow and too weak.

Re: Full fibre

Les-Gibson — Mon, 25 Jan 2021 06:43:05 GMT

So why don't you ring BT and ask BT staff instead of asking non BT staff on a public customer forum?

Re: Full fibre

Keith_Beddoe — Mon, 25 Jan 2021 06:57:22 GMT

@SL822

Only Openreach can answer that, as this is just a BT Retail customer forum, and nothing to do with Openreach.

Re: Full fibre

CJT80 — Mon, 25 Jan 2021 10:20:09 GMT

@SL822

Use the availability checker here Fibre for your home: Get faster broadband straight to your door | Openreach and then see the FAQ - What if fibre isn’t available in my area yet? for what to do.