This topic

Profile Reset Request

NoSirItWasntMe — Fri, 12 Feb 2021 17:59:22 GMT

@NeilO
As requested earlier today, new post showing line stats.

Don't worry too much about only eight days connection, we had a power cut last week. Picture 1 shows syncing at 43998 Kbps with a maximum fluctuating around 52,000 Kbps. This is with download snr of between 9 and 10 dB.

Without the banding at 44 Mbps, with G.inp and vectoring working properly, the line is stable at 60 Mbps with a snr of 3 dB. The high UAS figure on Picture 3 is only due to training the vectoring on connection, as can be seen on picture 4 with the difference between link time and system time being 5 minutes.

As with @JohnnyFP 's post, I have two university students trying to work from home, one of them in the third year of a computer science course who uses a lot of bandwidth on a VR project, so any improvement would help all of us.

Banding has been in place since last year following a problem at the local cabinet when the mains power feeding it shorted out. It took so long to be fixed that the batteries failed leaving power to go on and off multiple times as UKPN repaired their connection.

4321

Re: Profile Reset Request

imjolly — Fri, 12 Feb 2021 18:23:42 GMT

Don't know if just me but only page I can't read is page 1 as just blurs when I try to enlarge

Re: Profile Reset Request

NoSirItWasntMe — Fri, 12 Feb 2021 18:24:48 GMT

Yep, just trying to sort it out thx.

Re: Profile Reset Request

pippincp — Fri, 12 Feb 2021 18:46:55 GMT

@imjolly It's not just you.

Re: Profile Reset Request

NoSirItWasntMe — Fri, 12 Feb 2021 19:24:52 GMT

@imjolly @pippincp Try this.

Re: Profile Reset Request

NoSirItWasntMe — Fri, 12 Feb 2021 19:40:09 GMT

This is just to show progression of stats in one morning as vectoring and G.inp kick in moving maximum rate up from 46Mbps to over 60Mbps.

Re: Profile Reset Request

imjolly — Fri, 12 Feb 2021 19:45:36 GMT

@NoSirItWasntMe

that's better and can read that now

can't see anything in stats that shows internet connection time just system uptime which is something different. Is there anymore stats that show internet time?

Re: Profile Reset Request

NoSirItWasntMe — Fri, 12 Feb 2021 19:54:44 GMT

@imjolly

Picture 3 shows total up time 8 days 23 hrs 41 minute 12 seconds.

Picture 4 shows link time 8 days 23 hrs 36 mins 15 seconds.

As I said above the UAS number of 296 seconds is due to extended handshake configuring vectoring.

Re: Profile Reset Request

NoSirItWasntMe — Mon, 15 Feb 2021 14:25:58 GMT

Updated stats as of now:

Status: Showtime
Last Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 5612 Kbps, Downstream rate = 52287 Kbps
Bearer: 0, Upstream rate = 5612 Kbps, Downstream rate = 43998 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 9.9 5.9
Attn(dB): 25.6 0.0
Pwr(dBm): 12.4 2.1

VDSL2 framing
Bearer 0
MSGc: -6 26
B: 179 175
M: 1 1
T: 0 37
R: 8 14
S: 0.1295 0.9948
L: 11614 1528
😧 4 1
I: 188 95
N: 188 190
Q: 4 0
V: 3 0
RxQueue: 135 0
TxQueue: 27 0
G.INP Framing: 18 0
G.INP lookback: 27 0
RRC bits: 0 24
Bearer 1
MSGc: 90 -6
B: 0 0
M: 2 0
T: 2 0
R: 16 0
S: 10.6667 0.0000
L: 24 0
😧 1 0
I: 32 0
N: 32 0
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0

Counters
Bearer 0
OHF: 0 214240
OHFErr: 138 115
RS: 1484941164 4183456
RSCorr: 9901267 274
RSUnCorr: 0 0
Bearer 1
OHF: 63838381 0
OHFErr: 13 0
RS: 383029915 0
RSCorr: 1768 0
RSUnCorr: 13 0

Retransmit Counters
rtx_tx: 1445975 0
rtx_c: 698433 0
rtx_uc: 198 0

G.INP Counters
LEFTRS: 460 0
minEFTR: 43989 0
errFreeBits: 687965583 0

Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 851675907 0
Data Cells: 453739836 0
Drop Cells: 0
Bit Errors: 0 0

Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0

ES: 79 112
SES: 3 0
UAS: 296 296
AS: 1025381

Bearer 0
INP: 55.00 0.00
INPRein: 1.00 0.00
delay: 0 0
PER: 0.00 9.23
OR: 0.01 27.71
AgR: 44306.07 5639.61

Bearer 1
INP: 2.50 0.00
INPRein: 2.50 0.00
delay: 0 0
PER: 16.06 0.01
OR: 47.81 0.01
AgR: 47.81 0.01

Bitswap: 433178/890764 393/416

Total time = 11 days 20 hours 54 min 37 sec
FEC: 9901267 274
CRC: 138 115
ES: 79 112
SES: 3 0
UAS: 296 296
LOS: 0 0
LOF: 0 0
LOM: 0 0
Retr: 0
Latest 15 minutes time = 9 min 37 sec
FEC: 7486 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Retr: 0
Previous 15 minutes time = 15 min 0 sec
FEC: 13867 7
CRC: 0 2
ES: 0 1
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Retr: N/A
Latest 1 day time = 20 hours 54 min 37 sec
FEC: 1547887 29
CRC: 15 8
ES: 10 8
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Retr: 0
Previous 1 day time = 24 hours 0 sec
FEC: 2655328 23
CRC: 41 5
ES: 23 5
SES: 3 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Retr: 0
Since Link time = 11 days 20 hours 49 min 41 sec
FEC: 9901267 274
CRC: 138 115
ES: 79 112
SES: 3 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
LOM: 0 0
Retr: 0
NTR: mipsCntAtNtr=0 ncoCntAtNtr=0

11 days 20 hours connected with only 79 Error Seconds in total, waiting months for DLM to relent hasn't worked, so can I please ask one of the mods to speak to me regarding a remote DLM reset?

Thanks

Re: Profile Reset Request

NeilO — Wed, 17 Feb 2021 16:34:12 GMT

Hi @NoSirItWasntMe thanks for posting those stats and sorry about the delay getting back to you. I think it would be worth trying a DLM reset but we'll need to do some diagnostics on our side to make sure there are no underlying issues with the line. I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil

Re: Profile Reset Request

NoSirItWasntMe — Wed, 17 Feb 2021 17:40:52 GMT

Thanks @NeilO , I have replied to your pm.