This topic

broadband to existing line

spuddo — Wed, 10 Mar 2021 18:05:52 GMT

We are moving to a new house with an existing non-fibre BT feed. I was advised that a new line would have to be installed to move our existing fibre package to the property and the engineer cannot visit for a month after we move in. Can we establish a less capable broadband package to our HomeHub 2 and a landline connexion before the fibre is installed?

Re: broadband to existing line

imjolly — Wed, 10 Mar 2021 18:10:25 GMT

If you know the phone number of your new property then use that otherwise use the address and enter in this checker and post the results. This will give indication what internet connection available

https://www.broadbandchecker.btwholesale.com/#/ADSL

Re: broadband to existing line

pippincp — Wed, 10 Mar 2021 18:27:57 GMT

Ring the FTTP team and ask what they can offer you in the interim. 0800 587 4787

Re: broadband to existing line

spuddo — Wed, 10 Mar 2021 18:35:32 GMT

Thanks. I will check the telephone directory for the number used by the deceased previous occupant.