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Not another FTTP install question

james_cooper — Thu, 11 Mar 2021 14:59:22 GMT

Hi all,

After some help, I'm due to get FTTP installed next Friday (19th March) but I haven't had my CSP installed yet.

Openreach were out on the 15th Feb to install CSP but couldn't because of blocked duct and said dig team would need to attend.

Dig team came out on the 19th Feb and unblocked duct and ran a pull cord to where CSP is going to be located.

I've tried to contact BT but its busy with up to 30 min wait

Re: Not another FTTP install question

licquorice — Thu, 11 Mar 2021 15:01:48 GMT

Then I'm afraid you will have to wait 30 minutes.

Re: Not another FTTP install question

pippincp — Thu, 11 Mar 2021 19:12:40 GMT

No need to ring BT, the dig team will have cleared the job and it will proceed more than likely as a 1 step install where the engineer will fit both CSP and ONT.

Re: Not another FTTP install question

james_cooper — Fri, 12 Mar 2021 08:10:34 GMT

Cheers pippincp
Was hoping that was the case!