https://community.bt.com/t5/Archive-Staging/Broadband/m-p/2149511#M1213871 <P>When using the BT box i regularly have error message "We can't detect your broadband".&nbsp; &nbsp;After a short wile the connection is restored.&nbsp; &nbsp;I have I have followed the suggestions as per YVM102 error code but makes no difference.</P><P>I suspect it is the broadband connection but could be the box.</P><P>&nbsp;</P> Tue, 16 Mar 2021 13:07:19 GMT tegid 2021-03-16T13:07:19Z https://community.bt.com/t5/Archive-Staging/Broadband/m-p/2149511#M1213871 <P>When using the BT box i regularly have error message "We can't detect your broadband".&nbsp; &nbsp;After a short wile the connection is restored.&nbsp; &nbsp;I have I have followed the suggestions as per YVM102 error code but makes no difference.</P><P>I suspect it is the broadband connection but could be the box.</P><P>&nbsp;</P> Tue, 16 Mar 2021 13:07:19 GMT https://community.bt.com/t5/Archive-Staging/Broadband/m-p/2149511#M1213871 tegid 2021-03-16T13:07:19Z https://community.bt.com/t5/Archive-Staging/Broadband/m-p/2149523#M1213872 <P>Hi. Call into the BT faults department and explain the issue. They'll run a test on your BT box and broadband connection which may show up a problem which can then be resolved.</P> Tue, 16 Mar 2021 13:24:39 GMT https://community.bt.com/t5/Archive-Staging/Broadband/m-p/2149523#M1213872 Stephen_Openreach 2021-03-16T13:24:39Z